Rafael N. Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

- Creates strategic content such as proposals, creative briefs, research summaries, and performance reports.- Manages social media accounts (LinkedIn, Twitter, Facebook) and strategies for clients in the technology and SaaS sectors in Canada and the United States, in addition to internal social media accounts for Stiff.- Produces written content for audiences in diverse sectors such as non-profit, pharmaceutical, academic, and technology.- Reviews and edits written content for consistency, tone, voice, style and spelling in alignment with clients’ brand guidelines, strategic frameworks, and style guides.

Ottawa, Ontario, Canada

- Crafted posts for the Trust’s website which featured heritage sites across Canada, and published via WordPress.- Performed research to produce written content; collected images, videos, and other audiovisual content; and liaised with heritage sites to procure additional information.- Conducted interviews and facilitated communication between the Trust and heritage sites representatives.

Ottawa, Ontario, Canada

- Tutored students in the Professional Writing program.- Ensured confidentiality, reliability, and personalized service in student-tutor interactions.

- Provided English–Spanish translation and general writing consultation services for a variety of purposes including academic, business, and government.

Kerrville, Texas, United States

- Divided internship time among the Student Computer Support Center, the Help Desk, and Enterprise Technology Services.- Resolved technology-related issues around campus, both on-location and remotely.

Kerrville, Texas, United States

- Advised students regarding study-abroad opportunities and matched them to a suitable program based on their interests and academic objectives.- Interviewed students with recent study-abroad experience and produced presentations, reports, promotional videos, and marketing material to promote international education.- Mentored exchange students to ease their academic, linguistic, and social adaptation to the United States.- Created a strategic plan, under the supervision of the department head, to recruit international students.- Co-organized monthly cultural events that highlighted a specific country.

Kerrville, Texas, United States

- Tutored students in Business, English, German, and Spanish.- Supported students with course material and test preparation.- Held volunteer/unpaid study group sessions and acted as substitute instructor for elementary German courses.

Kerrville, Texas, United States

- Connected with customers and educated them about products, production processes, and business activities.- Managed customer information through a Point of Sale system and client database for wine shipments.- Photographed events and products, and created marketing brochures.- Led tours of the facilities.

Ontario College Diploma, Professional Writing

Activities and Societies: Dean’s Honours List - Fall 2019, Winter 2020, Fall 2020, Winter 2021. Co-Managing Editor of "By the Fire".

Graduate Diploma, Digital Strategy And Creativity

Created a comprehensive summer marketing campaign plan for Ben & Jerry’s as a final project. Graduated with the second-highest average.

Minor, Photography

Activities and Societies: Dean of Professional Studies Research Scholarship (2014 - 2015, 2015 - 2016).

Education record

Participated in a study-abroad program in Florence, Italy during the summer of 2015 through Schreiner University. Courses: - Photographic.

Bachelor Of Business Administration - Bba, Business Information Systems, Summa Cum Laude - Gpa (3.98)

Activities and Societies: Schreiner University Presidential Scholarship: Yearly award for academic merit (2012 - 2016). Schreiner.