Customer Success Manager
CurrentTimescaleDB is the only open-source time-series database that natively supports full-SQL.Role includes:- Taking care of a book of business primarily focusing on large Enterprise Clients- Playing a key role in GTM strategies- Driving conversion, retention, and expansion by understanding customers' business needs, defining success criteria, and helping customers achieve their goals- Leading QBRs with Tier1 and Tier 2 customers- Analysing customer data to improve customer experience- Suggesting new solutions or products to improve user experience - Proactively anticipating and preventing customer churn based on product usage & feedback