Rajesh B Email and Phone Number
Completed my graduation in BE computer science domain. Started my carrier in Customer support domain then later switched to Technical support domain where I even got promoted to the next level as Senior Engineer. Had recived Hi- Flyer award twice for the contributors for my team. Now I had switched my carrier into Telecom industry.
Tata Communications Transformation Services (Tcts)
View- Website:
- tatacommunications-ts.com
- Employees:
- 2388
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Project Delivery Implementation ManagerTata Communications Transformation Services (Tcts) Jan 2023 - PresentChennai, Tamil Nadu, India
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Senior EngineerMovate Apr 2022 - Jan 2023Chennai, Tamil Nadu, India* After getting promoted to Senior engineer, my productivity was mainly clearing the tier 2 tickets. * I had been training the new joiners during their initial nesting period.* Communicating the important process update to the entire team.* Maintaining the queue and updating the login status daily basis. -
Technical Support EngineerMovate Dec 2020 - Mar 2022Chennai, Tamil Nadu, IndiaI have started my carrier in CSS CORP Organization has Engineer- Technical support for Activision Project. * My role and responsibilities are to resolve player queries 24*7. By using the Help shift tool I have handled tickets, consolidated customer information, and help to troubleshoot the root cause. * Played a Key role in the "Restoration ticket management " process were quickly cleared the queue of bundled-up overdue tickets.*Have been part of handling tier 2 tickets and actively follow up until closure.
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Senior Customer Support ExecutiveTeleperformance Jul 2018 - Sep 2020Chennai, Tamil Nadu, India
Rajesh B Education Details
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Sathyabama UniversityComputer Science
Frequently Asked Questions about Rajesh B
What company does Rajesh B work for?
Rajesh B works for Tata Communications Transformation Services (Tcts)
What is Rajesh B's role at the current company?
Rajesh B's current role is Project delivery management.
What schools did Rajesh B attend?
Rajesh B attended Sathyabama University.
Who are Rajesh B's colleagues?
Rajesh B's colleagues are Alok Pandey, Mayur Babar, Yvv Satyanarayana Murthy, Banuprasath P, Dhammajyoti Lale, Er Yash Pratap Singh 'prince', Pradeep Singh Chauhan.
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