Ramon Rodriguez
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Ramon Rodriguez Email & Phone Number

Senior Tech Support Engineer | Resolving Complex IT Issues Quickly & Maintaining high customer satisfaction at NetDocuments
Location: Hasbrouck Heights, New Jersey, United States 3 work roles 1 school
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Current company
Role
Senior Tech Support Engineer | Resolving Complex IT Issues Quickly & Maintaining high customer satisfaction
Location
Hasbrouck Heights, New Jersey, United States
Company size

Who is Ramon Rodriguez? Overview

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Quick answer

Ramon Rodriguez is listed as Senior Tech Support Engineer | Resolving Complex IT Issues Quickly & Maintaining high customer satisfaction at NetDocuments, a company with 215 employees, based in Hasbrouck Heights, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Ramon Rodriguez.

Ramon Rodriguez previously worked as Senior Technical Support Engineer at Netdocuments and IT Support Specialist at Business Machine Technologies, Inc.. Ramon Rodriguez holds Computer Science, Computer Science from William Paterson University Of New Jersey.

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NetDocuments

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Profile bio

About Ramon Rodriguez

Ramon Rodriguez is a Senior Tech Support Engineer | Resolving Complex IT Issues Quickly & Maintaining high customer satisfaction at NetDocuments.

Current workplace

Ramon Rodriguez's current company

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NetDocuments
Netdocuments
Senior Tech Support Engineer | Resolving Complex IT Issues Quickly & Maintaining high customer satisfaction
lehi, utah, united states
Employees
215
AeroLeads page
3 roles

Ramon Rodriguez work experience

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Senior Technical Support Engineer

Current
  • Trouble-shoot technical problems and resolve issues for customers using the NetDocuments platform
  • Quickly ramp up on new releases, enhancements, and product functionality to ensure successful support for customers
  • Manage and respond to incoming support tickets
  • Answer incoming customer phone calls
  • Interact with customers in the online community
  • Create internal and customer-facing knowledgebase
Aug 2016 - Present

It Support Specialist

New Jersey, United States

Worked with MSP at a full time On-Site role at Reckitt Benckiser where me and a team supported a global help desk and desktop support. My role included managing Cisco phones, MS Office issues, Desktop setup and some Active directory OU management.I also was the point person on a big cell phone carrier migration where the office switched from ATT to Verizon.

Sep 2014 - Aug 2016

Advanced Repair Agent

West Paterson, New Jersey, United States

Sep 2012 - Aug 2016
Team & coworkers

Colleagues at NetDocuments

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1 education record

Ramon Rodriguez education

FAQ

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What company does Ramon Rodriguez work for?

Ramon Rodriguez works for NetDocuments.

What is Ramon Rodriguez's role at NetDocuments?

Ramon Rodriguez is listed as Senior Tech Support Engineer | Resolving Complex IT Issues Quickly & Maintaining high customer satisfaction at NetDocuments.

Where is Ramon Rodriguez based?

Ramon Rodriguez is based in Hasbrouck Heights, New Jersey, United States while working with NetDocuments.

What companies has Ramon Rodriguez worked for?

Ramon Rodriguez has worked for Netdocuments, Business Machine Technologies, Inc., and Geek Squad.

Who are Ramon Rodriguez's colleagues at NetDocuments?

Ramon Rodriguez's colleagues at NetDocuments include Jennifer Cathcart, Martin Horton, Robert Foley, Ben Edwards, and Jacob Bach Didriksen.

How can I contact Ramon Rodriguez?

You can use AeroLeads to view verified contact signals for Ramon Rodriguez at NetDocuments, including work email, phone, and LinkedIn data when available.

What schools did Ramon Rodriguez attend?

Ramon Rodriguez holds Computer Science, Computer Science from William Paterson University Of New Jersey.

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