Recruited to manage and lead business consulting projects with airline clients in North America, South America, Europe, Africa, and Asia of all sizes and from low cost to legacy network carriers. Scope of work included scheduling and network planning projects including fleet optimization, department process and organizational assessments as well as network and fleet plans.• Implemented fleet optimization strategy at leading Canadian low-cost carrier to optimize capacity to best match demand close-in to departure, realizing annual revenue growth of ~2%.• Engaged with major Brazilian low-cost carrier to conduct several business process and organizational assessments spanning Network Planning and Scheduling departments, as well as interfacing with Revenue Management and Operations. Made recommendations for process improvements to increase efficiency and profit.• Created schedule plan for proposed German leisure carrier composed of 60 aircraft with vastly different winter versus summer deployments while adhering to strict slot restrictions and crew base requirements.• Consulted on projects to create long-term network and fleet plans for major Colombian network carrier as well as for low-cost Indian carrier.• Led project with leading Middle East network carrier to conduct business process assessments and recommendations for Scheduling and Network Planning departments and to implement close-in fleet optimization process.

Spearheaded initiatives spanning Commercial Branch to develop short- to long-term commercial strategies with mandate to maximise profitability during extensive growth.• Facilitated project to grow premium connecting traffic from US to Asia through variety of initiatives including cross-functional teams contributing to over 100% traffic growth.• Developed marketing campaign to promote increased revenue from US to Asia by designing promotional display featuring Air Canada’s new International Business Class seat along with interactive displays. Targeted for use in shopping centers and other high foot traffic venues combined with social media campaign to virally promote brand.• Completed detailed competitive analysis through on-board benchmarking, writing product reviews and comparisons, and presented findings to educate employees and drive improvements.• Liaised with Hong Kong sales team to increase revenue by up to 25% and yield point-of-sale Asia delegating with Revenue Management, Marketing and Alliances.• Represented Air Canada at Canadian Consulate General of Hong Kong and Guangzhou attaining shared goal of increased business to Canada.• Championed education of marketplace with introduction of new Premium Economy product on promoting benefits of new offering internally and externally.

Brought on board during period of rapid expansion to take on lead role in managing current route network with business-critical mandate to optimize aircraft allocation and maximize profitability. Developed new models to accommodate growth 100%+ in airline’s charter flight business. Recruited and built culturally diverse team of 4 and led members to boost profitability in charter planning and pricing, while managing short-term planning processes.• Played instrumental role in building-out the airline’s short-term network planning processes from ground up, helming process development.• Realized $16M+ in incremental profit annually by implementing aircraft close-in re-fleeting process to allocate assets to best match demand and maximize profitability. • Increased charter business revenue 400% during tenure by streamlining and improving resourcing. • Maximized efficiency of network in response to changing aircraft maintenance requirements by recruiting, training, and on-boarding short-term network planning staff. • Reduced time required to provide charter quotes from 48 hours to 15 minutes by utilizing finance department to compile cost and operational data creating concise model for significantly expedited charter pricing.

Recruited by this leading travel agency specializing in retired clientele to manage accounts with repeat clients within the Inner Circle frequent traveler definition during a period of massive organizational restructuring, booking over $15M in sales. Delivered a robust and consistent sales performance through a solid focus on customer service and trust-based relationship-building, managing a client portfolio comprised of 2,000 accounts. Performed unfailingly within the top 10% of sales associates in the company and was selected for a new role as Team Lead, working with the CEO to develop improved sales practices and performance.

Utilized the PROS revenue management system and implemented bold strategies to manage inventory and fares, while working to strategically control inventory with the aim of aligning seat allocation with peak flights to maximize revenue.Managed inventory of over $150M in annual revenue, realizing over 20% in annual gain on a reduced capacity of more than 10%.

Optimized network schedules in the face of fleet constraints resulting from bankruptcy, building models and scenarios for capacity reduction and cost control in accordance with fluctuating requirements for the network.

Managed minimum connection times for Air Canada as well as Star Alliance and other partnership airlines, and led a project to replace printed timetables with electronic alternatives resulting in annual savings in excess of $1M.