• Installing and Networking Printer, Photocopier / Multifunctional Device, Multifunction Printer, Plotter and Scanner • Installing and configuring printer hardware.• Installing and configuring of Driver software in Windows, Ubuntu and Boss Linux• Installation, maintenance and troubleshooting of Computer hardware.• Providing online Technical support for the Customers.• Installing and troubleshooting printer connectivity• Providing technical support on Hardware, Software, and Network connectivity issues to the users.• Troubleshooting the hardware problem in MFP and Scanner• Configuring and Troubleshooting of internal LAN• Analyze and resolve network connectivity issues.• Managing and troubleshooting of Printers and Plotters• Managing and troubleshooting of Scanner and Xerox• Configuration and maintenance of Network connections.• Installation and configuration of windows Driver software and device configuration.• Installation and troubleshooting of Windows, Ubuntu and its applications.• Complete all administrative aspects of the job on time and error-free• Provide accurate feedback with call close information, parts usage reporting • Managing and store keeping spares.• Call assigning and other data uploding. • Possess excellent customer service and communication skills. • Analyze customer needs and recognize business opportunities.• Prior experience in the maintenance and repair of office equipment preferred. HP, Canon, Toshiba, Sharp, Kyocera, Lexmark, Xerox experience a plus.• Maintained an inventory of parts, especially high failure rate parts, to minimize downtime.

• Installing and Networking Printer, Photocopier / Multifunctional Device, Multifunction Printer, Plotter and Scanner • Installation, maintenance and troubleshooting of Computer.• Providing online Technical support for the Customers.• Installing Driver software and troubleshooting printer connectivity• Providing technical support on Hardware, Software, and Network connectivity issues to the users.• Troubleshooting the hardware problem in MFP and Scanner• Configuring and Troubleshooting computer hardware.• Configuring and Troubleshooting of internal LAN• Analyze and resolve network connectivity issues.• Providing technical support on Hardware and Network connectivity issues to the users.• Managing and troubleshooting of Printers and Plotters• Managing and troubleshooting of Scanner and Xerox• Configuration and maintenance of Network connections.• Providing accurate feedback with call close information, parts usage reporting• Installation and configuration of windows Driver software and device configuration.• Installation and troubleshooting of Windows, Ubuntu and its applications

1 Strong knowledge on Printer hardware, fundamentals, configuration and installing. 2 Strong knowledge in Computer Hardware and Networking 3 Have good experience in CANON, TOSHIBA, HP, KONICAMINOLTA, and SAMSUNG.4 Installing,Repairing, Maintenance and Troubleshooting ofScanner,Printer, Plotter & MFD.5 Knowledge on different types of operating system-windows(xp,vista,win7,win8.1server 2003&2008), Open Source(red hat,Ubuntu,Edubuntu) 6 Knowledge about Scanner,MF Printer, Plotter & MFD ROLES & RESPONSIBILITIES Installing and Networking Printer, Photocopier / Multi Functional Device, Multifunction Printer, Plotter and Scanner on customer premises. Provide Advice and Key Operation Training. I proved Excellency in Marketing, Communication skill, Customer service and Customer facing skills. Having good experience in repairing, maintenance of different model of canon copier like IRC 3180i,IRC 3080,IR 2022N,IR 2318,IR 2016,IR 3300,& IR 2422LHaving good experience in repairing, maintenance of different model of Toshiba copier like e STUDIO 167, e STUDIO 166, e STUDIO 182 Having good experience in repairing, maintenance of different model of Konica Minolta copier like. Bizhub 162, Bizhub 163, Bizhub 163V, Bizhub164 Having good experience in repairing, maintenance of different model of LaserJet printer like HP 1020,HP 1007,HP 9040,HP 2010,HP 2025,HP 5200,HP 1000,HP 1390etc Having good experience in repairing, maintenance of different model of inkjet printer likeofficejet K7108,1000& 4500, Deskjet 6000,k5400 Having good experience in repairing, maintenance of different model of Plotter likecanon iPF 710, HP Designjet 4000 Provide further repairing, maintenance and technical support. Installing and maintenance of UPS. Analyze and resolve network connectivity issues for the customers. Providing technical support on Hardware and Network connectivity issues to theusers.

HARDWARE SUPPORT ENGINEERKey Deliverables Installation, maintenance and troubleshooting of Computer and printer. Providing Technical support for the Customers through Phone and face to face. Installing Driver software and troubleshooting printer connectivity Providing technical support on Hardware, Software, and Network connectivity issuesto the users. Troubleshooting the hardware problem in MFP and Scanner Configuring and Troubleshooting computer hardware. Configuring and Troubleshooting of internal LAN Analyze and resolve network connectivity issues for the customers. Providing technical support on Hardware and Network connectivity issues to theusers.

WEBSPINE, A North Kerala based web designing team turns now its fifth winning years in all fields of advertising and promotion. We deliver winning content and advertising solutions to various types of firms and our strategy coincide with client's aim through the relationship and idea transfer. We understand the need and the right solution in various areas of advertising like Web solutions, Brochures, Multimedia presentations and Branding concepts starting from the creation of Logos and titles.

Worked as Service Engineer in Office Automation Division. Especially photocopier division

Worked as Service Engineer in Office Automation Division.