Analista De Suporte
Current
Aug 2024 - Present
AeroLeads people directory · profile
Raphael Alencar Email & Phone Number
DCO | O&M | PMO | Data Center
at
MBOCHIP
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
DCO | O&M | PMO | Data Center
Location
São Paulo, Brazil
Company size
Who is Raphael Alencar? Overview
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Quick answer
Raphael Alencar is listed as DCO | O&M | PMO | Data Center at MBOCHIP, a with 14 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Raphael Alencar.
Raphael Alencar previously worked as Analista de suporte at Mbochip and DCO at Huawei. Raphael Alencar holds Curso Superior De Tecnologia (Cst), Tecnologia Em Segurança Da Informação from Uninove.
Company email context
Email format at MBOCHIP
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MBOCHIP
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Profile bio
About Raphael Alencar
Hello, here you can learn a little about me and my professional experience:I have a degree in Information Security, and a postgraduate degree in Database Administration, Data Centers and Cloud and an MBA in IT Project Management, I have a lot of experience and knowledge with hardware support and breakdown repair, performing problem resolution in Windows and Linux. hardware and operating systems. I also have experience in identity and access management, compliance, data center operations and storage solutions, cloud computing, cybersecurity standards, and incident management.I am a technology enthusiast and always stay updated on the technology market and new trends. In my most recent professional experience, I worked for Huawei as a bilingual Data Center Operator (Portuguese/English), my activities included server troubleshooting, ticket and SLA management, project management and implementation, cable and fiber optic installation daily reports of ongoing activities. , and I used to deal with the supply chain and manage the project implementation team
Current workplace
Raphael Alencar's current company
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Mbochip
5 roles
Raphael Alencar work experience
A career timeline built from the work history available for this profile.
Dco
I worked in Huawei's global operations team as DCO, our operations team was responsible for all physical environment management, server installation, cabling and troubleshooting.I also worked in the administrative part such as project delivery, coordination of Huawei teams, coordination of outsourced teams, search for new talent, etc.
Aug 2021 - Jul 2023
Service Desk Analyst
I provided technical support via telephone to teachers and administrative staff of the Laureate Institution, I assisted users via remote access, I managed Tickets through Service Now, I also managed identity and access in systems such as Active Directory and several other internal systems used for the company.
Oct 2017 - Aug 2020
Support Analyst
Provided technical support via phone and email for desktops, laptops, mouse and keyboard, and all products manufactured by Dell.
Jan 2017 - Sep 2017
Technical Assistant
Service Door
I was responsible for installing and configuring DVR for security cameras. Remote monitoring, network installation, installation of cabling infrastructure and maintenance of computer equipment.
Apr 2015 - Jan 2017
Team & coworkers
Colleagues at MBOCHIP
Other employees you can reach at mbochip.com. View company contacts for 14 employees →
AP
Amanda Patrícia N De Lima
Colleague at MbochipSão Paulo, Brazil
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PR
Pablo Rodrigues
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
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GM
Gustavo Machado
Colleague at MbochipBelém, Pará, Brazil
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FS
Francielle Souto
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
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AP
Arthur Prochnow Baumgardt
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
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GG
Gustavo Garcia Sanna
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
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BR
Bruno Rolim
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
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CF
Caio Fonseca Rodrigues
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
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LD
Lisa Dunphy
Colleague at MbochipUnited Kingdom
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AP
Ana Paula Mello
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
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Amanda Patrícia N De Lima
Colleague at MbochipSão Paulo, Brazil
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PR
Pablo Rodrigues
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
View →
GM
Gustavo Machado
Colleague at MbochipBelém, Pará, Brazil
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FS
Francielle Souto
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
View →
AP
Arthur Prochnow Baumgardt
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
View →
GG
Gustavo Garcia Sanna
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
View →
BR
Bruno Rolim
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
View →
CF
Caio Fonseca Rodrigues
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
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LD
Lisa Dunphy
Colleague at MbochipUnited Kingdom
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AP
Ana Paula Mello
Colleague at MbochipPorto Alegre, Rio Grande Do Sul, Brazil
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4 education records
Raphael Alencar education
Curso Superior De Tecnologia (Cst), Tecnologia Em Segurança Da Informação
Postgraduate Degree, Administração De Banco De Dados
Master Of Business Administration - Mba, Information Technology Project Management
Postgraduate Degree, Data Center E Cloud
FAQ
Frequently asked questions about Raphael Alencar
Quick answers generated from the profile data available on this page.
What company does Raphael Alencar work for?
Raphael Alencar works for MBOCHIP.
What is Raphael Alencar's role at MBOCHIP?
Raphael Alencar is listed as DCO | O&M | PMO | Data Center at MBOCHIP.
Where is Raphael Alencar based?
Raphael Alencar is based in São Paulo, Brazil while working with MBOCHIP.
What companies has Raphael Alencar worked for?
Raphael Alencar has worked for Mbochip, Huawei, Resource It Solutions, Sitel, and Service Door.
Who are Raphael Alencar's colleagues at MBOCHIP?
Raphael Alencar's colleagues at MBOCHIP include Amanda Patrícia N De Lima, Pablo Rodrigues, Gustavo Machado, Francielle Souto, and Arthur Prochnow Baumgardt.
How can I contact Raphael Alencar?
You can use AeroLeads to view verified contact signals for Raphael Alencar at MBOCHIP, including work email, phone, and LinkedIn data when available.
What schools did Raphael Alencar attend?
Raphael Alencar holds Curso Superior De Tecnologia (Cst), Tecnologia Em Segurança Da Informação from Uninove.
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