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Ray Richardson Email & Phone Number

Director Customer Care Growth and Retention at Arlo Technologies, Inc.
Location: Portland, Oregon Metropolitan Area, United States 10 work roles 1 school
2 work emails found @arlo.com 2 phones found area 503 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 2 phones

Work email r****@arlo.com
Direct phone (503) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director Customer Care Growth and Retention
Location
Portland, Oregon Metropolitan Area, United States
Company size

Who is Ray Richardson? Overview

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Quick answer

Ray Richardson is listed as Director Customer Care Growth and Retention at Arlo Technologies, Inc., a with 515 employees, based in Portland, Oregon Metropolitan Area, United States. AeroLeads shows a work email signal at arlo.com, phone signal with area code 503, and a matched LinkedIn profile for Ray Richardson.

Ray Richardson previously worked as Director Customer Care Operations at Arlo Technologies, Inc. and Sr. Operations Manager Customer Care at Arlo Technologies, Inc.. Ray Richardson holds Bachelor’S Degree, Business Administration And Management, General from Linfield University.

Company email context

Email format at Arlo Technologies, Inc.

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{first_initial}{last}@arlo.com
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AeroLeads found 2 current-domain work email signals for Ray Richardson. Compare company email patterns before reaching out.

Profile bio

About Ray Richardson

I offer more than 20 years of call center experience from both a vendor and client perspective. From the vendor side support roles of quality, work force management, and scheduling built a strong baseline for operations management. Both opportunities provided exposure to support models abroad and domestically. A granular understanding of call center operations allows clear operational objectives and process. Staying connected with the needs of your customers and the various levels of support required to assist them, leads to user friendly resources, flexibility with resolutions, and an engaged and tenured support team.Overlap support contributions to R&D, product management, and marketing are a result of the open minded cross functional culture of the company.

Listed skills include Call Centers, Workforce Management, Forecasting, Business Process Improvement, and 32 others.

Current workplace

Ray Richardson's current company

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Arlo Technologies, Inc.
Arlo Technologies, Inc.
Director Customer Care Growth and Retention
Portland, OR, US
Website
Employees
515
AeroLeads page
10 roles · 28 years

Ray Richardson work experience

A career timeline built from the work history available for this profile.

Director - Customer Service And Order Management

Tigard, Oregon, Us

Responsible for strategic planning and performance delivery of VTech's domestic and off-shore customer support model. The hybrid structure includes a combination of BPO partners and VTech staff. Oversee Order Management execution to ensure accurate order fulfillment and on-time delivery to our Retail, Business Solution, and Hospitality accounts. Partner with Supply Chain, Distribution, and Sales teams to identify, communicate, and resolve supply and demand imbalances.I am responsible for the creation and managed spend of two department budgets. I strive to mentor and develop my umbrella of 11 VTech employees and 5 BPO direct reports with consistency. We have built an evolving ecosystem that thinks constructively to resolve complex problems - as a single seamless team. I promote internal growth and encourage my team to prepare themselves now, ahead of their next opportunity.VTech produces and distributes more than 17 million units annually with an active SKU count of 200+ models. Our support team cost effectively handles 1.1 million calls annually with a customer satisfaction rating of 95%+

Jul 2018 - Apr 2019

Director - Customer Service And Inside Sales

Tigard, Oregon, Us

Sep 2017 - Jul 2018

Director - End User Support

Tigard, Oregon, Us

Jan 2016 - Sep 2017

Sr. Manager End User Support

Tigard, Oregon, Us

Aug 2013 - Jan 2016

Vendor Service Delivery Manager

Tigard, Oregon, Us

Jan 2006 - Aug 2013

Operations Manager

Eagan, Mn, Us

Responsible for supervision and development activities to deliver email, chat and inbound/outbound voice support for customer service and technical support programs. Responsible for the seasonal delivery of 100+ representatives for annual volatile volume program. Understanding of contract terms, performance penalties, and manpower requirements lead to consistent attainment of team performance objectives.Staff retention and attendance was driven by frequent engagement with direct reports and creating individual development and growth plans. Technical support, Sales, and Customer service programs were managed during my tenure with Stream Global Services. The benefit of holding positions in both Quality Assurance and Workforce Management strengthened my effectiveness as an Operational manager.

1999 - 2006 ~7 yrs
Team & coworkers

Colleagues at Arlo Technologies, Inc.

Other employees you can reach at arlo.com. View company contacts for 515 employees →

1 education record

Ray Richardson education

  • Linfield University
    Linfield University
    General
FAQ

Frequently asked questions about Ray Richardson

Quick answers generated from the profile data available on this page.

What company does Ray Richardson work for?

Ray Richardson works for Arlo Technologies, Inc..

What is Ray Richardson's role at Arlo Technologies, Inc.?

Ray Richardson is listed as Director Customer Care Growth and Retention at Arlo Technologies, Inc..

What is Ray Richardson's email address?

AeroLeads has found 2 work email signals at @arlo.com for Ray Richardson at Arlo Technologies, Inc..

What is Ray Richardson's phone number?

AeroLeads has found 2 phone signal(s) with area code 503 for Ray Richardson at Arlo Technologies, Inc..

Where is Ray Richardson based?

Ray Richardson is based in Portland, Oregon Metropolitan Area, United States while working with Arlo Technologies, Inc..

What companies has Ray Richardson worked for?

Ray Richardson has worked for Arlo Technologies, Inc., Vtech, and Stream Global Services.

Who are Ray Richardson's colleagues at Arlo Technologies, Inc.?

Ray Richardson's colleagues at Arlo Technologies, Inc. include Henry Yue, Test Account, Dave Tran, John Doyle, and Irene Liang.

How can I contact Ray Richardson?

You can use AeroLeads to view verified contact signals for Ray Richardson at Arlo Technologies, Inc., including work email, phone, and LinkedIn data when available.

What schools did Ray Richardson attend?

Ray Richardson holds Bachelor’S Degree, Business Administration And Management, General from Linfield University.

What skills is Ray Richardson known for?

Ray Richardson is listed with skills including Call Centers, Workforce Management, Forecasting, Business Process Improvement, Scheduling, Contract Negotiation, Staff Retention, and Ivr.

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