Client Services Associate
Current
Dec 2023 - Present
AeroLeads people directory · profile
Ricardo D. Email & Phone Number
Client Services Associate
at
Helm Operations
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Client Services Associate
Location
São Paulo, São Paulo, Brazil
Company size
Who is Ricardo D.? Overview
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Quick answer
Ricardo D. is listed as Client Services Associate at Helm Operations, a company with 48 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Ricardo D..
Ricardo D. previously worked as IT Analyst at 4Yousee | Digital Signage Software and IT Support Analyst at Dell Technologies. Ricardo D. holds Bachelor'S Degree In Production Engineering, Engineering from Universidade Anhembi Morumbi.
Company email context
Email format at Helm Operations
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Helm Operations
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Profile bio
About Ricardo D.
I am a technology enthusiast and lifelong learner, born in Peru. I hold a degree in Production Engineering and have over six years of experience in Digital Marketing and B2C/B2B Customer Support. My goal is to build a career and contribute to the development of innovative projects in the field of Information Technology, with a focus on data analysis, AI, IoT, and cloud computing.
Current workplace
Ricardo D.'s current company
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Helm Operations
9 roles
Ricardo D. work experience
A career timeline built from the work history available for this profile.
It Analyst
Support in software solutions for digital signage and media broadcasting on various platforms and operating systems.Development of templates in HTML, CSS, and JavaScript to display dynamic content, such as RSS news feeds, weather updates, financial information, streaming media, and more on digital signage screens.Data collection and analysis using WiFi.
Oct 2022 - Dec 2023
It Support Analyst
Technical support for DELL EMC clients in LATAM's Consumer and Commercial sectors, covering both hardware and software. Responsible for equipment diagnosis, remote support, creation of service orders, and monitoring the logistics of necessary parts for repairs. Supply chain monitoring to ensure the availability and efficient delivery of parts. KPI.
Feb 2022 - Oct 2022
Freelancer
Self-Employed
Creation and management of advertising campaigns on Facebook, Instagram, and Google Ads for a portfolio of clients. Installation of pixels and configuration of product catalogs for e-commerce websites. Analysis of CPR, campaign optimization, ROI evaluation, audience targeting, and remarketing strategies.Training in trading and graphical trend analysis.
Aug 2020 - Jan 2022
Vip Support Analyst
Management, optimization, and support of advertising campaigns on Facebook, Instagram, and WhatsApp for Business, focused on the corporate sector in Latin America. Support for new employees in using advertising tools, focusing on customer service for LATAM.Financial analysis and processing of advertising credit line requests. Data collection on errors.
Sep 2017 - Jul 2020
Smb Support Analyst
Support for advertising campaigns on Facebook, Instagram, and WhatsApp Business, focusing on the Small and Medium-sized Business sector in Latin America.Assistance via chat, email, and phone to resolve inquiries and issues. Collecting information on platform errors, escalating to engineering teams, and monitoring the resolution of problems while ensuring.
Feb 2017 - Sep 2017
Support Analyst
Support for advertising campaigns on Facebook and Instagram.Assistance via email and phone to resolve questions or issues.Data collection on platform errors, internal escalation, and monitoring of issue resolution.
Nov 2016 - Feb 2017
Logistics Assistant
Marine Corporation S.A.C.
Analysis of contracts and management with suppliers for quotations and transportation of materials.Monitoring of flow indicators and replenishment of inventories in construction.Receiving, sorting, recording, and storing building materials.Dispatch, packaging, labeling, and unitarization of supplies and equipment in distribution centers.
Aug 2013 - Jul 2014
It Support Specialist
Autónomo
Maintenance service for computers (servers, laptops, and desktops) in small and medium-sized companies.Installation and configuration of servers and computer networks.Formatting and installation of various operating systems, including Debian, MacOS, Ubuntu Server, and Windows.Configuration of custom servers for games, with SQL databases and websites in ASP.
Jan 2002 - Jun 2013
Team & coworkers
Colleagues at Helm Operations
Other employees you can reach at helmoperations.com. View company contacts for 48 employees →
MF
Maria Ferman
Colleague at Helm OperationsVictoria, British Columbia, Canada, Canada
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HG
Hanish Goel
Colleague at Helm OperationsNew Delhi, Delhi, India, India
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JC
Jonathan Cheng
Colleague at Helm OperationsVictoria, British Columbia, Canada, Canada
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KL
Katherine Littkemann
Colleague at Helm OperationsVictoria, British Columbia, Canada, Canada
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EK
Edin Kaukovic
Colleague at Helm OperationsBosnia And Herzegovina, Bosnia And Herzegovina
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AW
Andrew Watson
Colleague at Helm OperationsVictoria, British Columbia, Canada, Canada
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PW
Peter Weinkam
Colleague at Helm OperationsDuncan, British Columbia, Canada, Canada
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MW
Marco Wilson
Colleague at Helm OperationsEsquimalt, British Columbia, Canada, Canada
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KB
Kalkidan Behayilu
Colleague at Helm OperationsUnited Arab Emirates, United Arab Emirates
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MF
Matthew Freire
Colleague at Helm OperationsSidney, British Columbia, Canada, Canada
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Maria Ferman
Colleague at Helm OperationsVictoria, British Columbia, Canada, Canada
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HG
Hanish Goel
Colleague at Helm OperationsNew Delhi, Delhi, India, India
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JC
Jonathan Cheng
Colleague at Helm OperationsVictoria, British Columbia, Canada, Canada
View →
KL
Katherine Littkemann
Colleague at Helm OperationsVictoria, British Columbia, Canada, Canada
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EK
Edin Kaukovic
Colleague at Helm OperationsBosnia And Herzegovina, Bosnia And Herzegovina
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AW
Andrew Watson
Colleague at Helm OperationsVictoria, British Columbia, Canada, Canada
View →
PW
Peter Weinkam
Colleague at Helm OperationsDuncan, British Columbia, Canada, Canada
View →
MW
Marco Wilson
Colleague at Helm OperationsEsquimalt, British Columbia, Canada, Canada
View →
KB
Kalkidan Behayilu
Colleague at Helm OperationsUnited Arab Emirates, United Arab Emirates
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MF
Matthew Freire
Colleague at Helm OperationsSidney, British Columbia, Canada, Canada
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2 education records
Ricardo D. education
Bachelor'S Degree In Production Engineering, Engineering
Bachelor'S Degree In Industrial Engineering, Industrial Engineering
FAQ
Frequently asked questions about Ricardo D.
Quick answers generated from the profile data available on this page.
What company does Ricardo D. work for?
Ricardo D. works for Helm Operations.
What is Ricardo D.'s role at Helm Operations?
Ricardo D. is listed as Client Services Associate at Helm Operations.
Where is Ricardo D. based?
Ricardo D. is based in São Paulo, São Paulo, Brazil while working with Helm Operations.
What companies has Ricardo D. worked for?
Ricardo D. has worked for Helm Operations, 4Yousee | Digital Signage Software, Dell Technologies, Self-Employed, and Atento Brasil.
Who are Ricardo D.'s colleagues at Helm Operations?
Ricardo D.'s colleagues at Helm Operations include Maria Ferman, Hanish Goel, Jonathan Cheng, Katherine Littkemann, and Edin Kaukovic.
How can I contact Ricardo D.?
You can use AeroLeads to view verified contact signals for Ricardo D. at Helm Operations, including work email, phone, and LinkedIn data when available.
What schools did Ricardo D. attend?
Ricardo D. holds Bachelor'S Degree In Production Engineering, Engineering from Universidade Anhembi Morumbi.
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