Katrina Hutchinson-O'Neill Email & Phone Number

Brechin, Gb

Brechin, Scotland, Gb

Building some of the world’s most amazing tech, product & digital teams 💻💪🦾 Join Talent provides businesses with the technology, manpower and expertise required to enable them to hire, onboard and manage the talent they need to meet their growth plans. JT was founded when, after a career as a senior leader 'in house', our founder resolved to create a solution that gave companies true depth of expertise in building, shaping and delivering on in-house talent attraction & retention. Today nearly all of our leadership team come from the same in-house TA leadership background, and we all share the same mission.No ‘cookie cutter’ solutions, or singular reliance on ‘best practice’ models - instead a truly bespoke suite of solutions that get right to the heart of your specific challenges.Almost instantly Join Talent started delivering on projects for an enviable range of brands - and we have gone from strength to strength since- gaining a reputation for being client-centric and for delivering even more value than our customers could have anticipated.

New TA market product launching in November 2024 - watch this space!

At over 800 years old, Brechin Cathedral is a beautiful and historic building of great significance, a landmark at the heart of this rural Scotland town.In 2021 it was closed for worship by the Church of Scotland.We are a group who have formed to take on the management of the Cathedral and it’s Hall for the benefit of the whole community.Our mission if to preserve this amazing building and the relics it holds, whilst creating a space for all kinds of community events and unique experiences.

Canterbury, Kent, Gb

The RL100 (Resourcing Leaders 100) is an “invite by recommendation only” members group, exclusive to 100 hand-picked Heads of Resourcing and Director level talent leaders. The goal of the Resourcing Leaders 100 is to offer all resourcing teams the benefit of its collective insight and experience, best equipping the in-house recruitment community, raising the profiles of their recruitment functions, which, in turn, raises the profile of our industry as a whole.Responsible for co chairing the members group for a twelve month period helping to shape and drive strategic direction. The role of the Chair is changed annually and elected by the group members

Düsseldorf, North Rhine-Westphalia, De

StepStone Group is a collection of internationally successful HR businesses & brands, operating in over 25 countries.

Swindon, Wilts, Gb

Nationwide Building Society is a British mutual financial institution and the largest building society in the worldRunning one of the UK's most holistic and commercial resourcing functions I worked with Nationwide to: -reduce cost of hire by nearly 60% for c.4,500 permanent hires per annum-virtually eliminated agency usage (down to sub 2% for directly supported vacancies)-scope and implement a full scale resourcing transformation programme-scope and implement a green field TTM (Total Talent Management) programme for the c.25% of Nationwide workforce on non-permanent programmes. Included VMS procurement and implementation & MSP procurement and implementation. Accountable for delivering repeatable savings of £18m across lifespan of programme

Gogarburn, Gb

Ownership of end to end solution design for Personal & Business Banking operations & customer contact Responsibilities include: Development & management of a customer & business outcome driven strategic roadmap for PBB operations & customer contact business areas Development and ownership of a strategic investment portfolio and associated investment business cases Establishing an approach and structure against investment briefs to deliver: - Identification of capabilities required to fulfill the outcomes - Creation of solutions to satisfy the outcomes (technical and non-technical) - Creation of current, future and transition state designs - Linkage with other areas of the bank to ensure strategic fit of solutions - Assurance of the design from inception through to delivery

Gogarburn, Gb

Development of resourcing strategy, and delivery of resourcing best practices, worldwide for RBS (Services)- spanning Technology, Transformation, Operations, Corporate Services, Strategy & Development.Leading a matrix team of 10 Resourcing Managers supporting Services, our team is collectively responsible for driving resourcing operating efficiencies, developing and implementing channel strategy, supporting workforce planning and delivering highest calibre talent across 29 countries & 35,000 employees.  Responsibility for setting and delivering resourcing strategy across RBS businesses including RBS Retail, Natwest, Ulster Bank & Ireland (region), Coutts and, currently, Services (global) Development of appropriate Resourcing Strategic Plan (including Graduate and Early Career) to address short and long term critical skills journey requirements and to ensure the most competitive commercial channels to market Identify and drive cost and efficiency initiatives to ensure maximum value being obtained from variable people cost spend  Provision of consultative expertise, support and advice to Senior stakeholders in relation to resourcing, channel & workforce planning strategy, deployment, internal mobility and operationalising talent strategies Provision of resourcing advice and support to the business for restructuring, redeployment, outplacement and work migration activities Managing and identifying all relevant risks, issues, trends and assurance activity including regulatory requirements Raise bench strength of key roles and enhance ability to meet current and future critical skills requirements within business by creating pipelines and strategies against short, medium and long term timelinesMarch 2011 - Aug 2013 Head of Resourcing, Retail, Wealth & Ulster (RBS Retail, Natwest, Coutts, Ulster Bank and Adams & Co.)Nov 2010 - March 2011 Head of Resourcing, Ireland (Ulster Bank, Business Services Ireland, Group Functions Ireland)

Noida, Uttar Pradesh, In

 Designing and implementing a strategic resourcing plan spanning all divisions and functional areas within HCL UK (incorporating HCL BPO NI, Liberata Financial Services/IBS and HCL UK) Design and management of pre-employment vetting processes that comply with FSA best practice guidelines for regulated organisations and in compliance with the DPA Sourcing and building strong relationships with contingency suppliers for both niche and high volume vacancies, negotiating highly competitive rates Development and management of HR policies and procedures related to recruitment, role development and succession planning. Ensuring all legislative requirements are met and all staff involved in the processes adequately trained. HR lead on business projects and programmes including Employee Engagement, Performance Management, Induction and People Cost Rationalisation HR Business Partnering for new business and acquisitions Delivery of up to 2,600 hires per annum across UK, NI and off-shore sites

Greenwood Village, Colorado, Us

 Management of HR functions for TeleTech @home operations including building our employee value proposition, employee engagement strategy, @home performance management process and @home policies and procedures Accountable for all aspects of recruitment process design and service delivery for campaigns such as Sky, UK On-Line, O2, BMI Baby and Nissan across four UK based contact centres and a UK wide home working operation Responsible for financial forecasting and budget management for all recruitment function activity Placement of circa 3k permanent staff per annum, across high volume and specialist vacancies

London, Gb

 Responsible for the management and running of Reed's HR Service Centres Accountable for all aspects of HR BPO service delivery and temporary staffing payroll for clients such as Royal Mail, Transport for London, Liverpool City Council & Vodafone. Managing client relationships, providing the highest calibre of customer service and conducting regular operational reviews Review and restructuring of processes and service catalogue to improve efficency and customer satisfaction. Improving quality and effectiveness within the centres through analysis of quality and process data and feeding results back into plans for new campaigns and service offerings Project management of the implementation of an ISO 9000:2001 compliant QMS within the centres & registration to the standard Operational delivery of HR advice services, exit interviews, recruitment campaign response handling, application screening, telephone interviews, assessment centre mgt, referencing, and weekly payroll provision ). Placement of 4,000+ temporary & casual staff per week across 4 clients and c.2,900 permanent staff per annum across 6 clients Delivered over £1m of annualised savings within 9 months through Lean and restructuring programmes

Belfast, Northern Ireland, Gb

• Operations and client management of large accounts (notably Amazon & MSN) across multiple sites (up to 325 heads)• Responsible for growing revenues by identifying and working to develop additional revenue streams with existing clients, including taking a lead on bid processes for quality and business improvement/value add• Ownership of company wide quality & service development solutions - notably working on high profile business improvement initatives with Cisco, MSN & Amazon plus leadership of the company internal QA function (12 heads)• Leadership of the company 'Lean for Service' practice - including driving specific initatives across key clients and internal processes

Golden Sun & Wonder Travel were package holiday travel providers catering for the budget to mid levels of the highly competitive British holiday market. Managing & training a team of 10 Resort Representatives Ensuring that weekly sales targets were being met and providing ongoing sales training to Customer Service Representatives as required. Working with suppliers to improve rates & margins and to ensure the highest standards of customer satisfaction were being obtained