Michael Scott Email & Phone Number
area 954
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Who is Michael Scott? Overview
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Michael Scott is listed as Voyage Specialist at Atlas Ocean Voyages, a company with 30 employees, based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows phone signal with area code 954 and a matched LinkedIn profile for Michael Scott.
Michael Scott previously worked as Cruise Vacation Specialist at Carnival Cruise Line and Performance Advisor at Great Healthworks. Michael Scott holds Bs, Music Education from Liberty University.
Email format at Atlas Ocean Voyages
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About Michael Scott
A dedicated and hardworking professional with extensive experience in call center management, call center training, customer service, relationship building, problem resolution, quality assurance, employee relations and sales. Additional skills in project management and disaster recovery. Possesses a proven track record of maintaining a strong balance of meeting company objectives while exceeding external guest expectations. Works well with multiple levels within and outside of an organization, including vendors. Excels in troubleshooting in a fast-paced environment. Recognized for streamlining and consistently improving the processes of the call center environment while maintaining high expectations to raise the bar on service levels.
Listed skills include Resorts, Hotels, Hospitality Industry, Hospitality Management, and 34 others.
Michael Scott's current company
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Michael Scott work experience
A career timeline built from the work history available for this profile.
Cruise Vacation Specialist
Performance Advisor
- Developing Independent Business Owners (Virtual Contractors) with the goal of improving overall quality, impact, productivity, and value of Certified Specialists for each client. Advise IBOs by way of safe harbor.
- Enhance IBOs (Independent Business Owners) to exceed performance goals outlined in their service contracts.
- Analyze various factors to identify trends that drive performance in order to make recommendations for improvement… Show more Developing Independent Business Owners (Virtual Contractors) with the goal of improving.
- Analyze various factors to identify trends that drive performance in order to make recommendations for improvement, and develop Performance Improvement Plans (PIPs).
- Conduct group and client-specific video conference calls to discuss trends, share best practices, deliver business objectives, motivate and recognize success.
- Monitor both live and recorded calls to provide real time support or feedback via chat, email, and phone, to make sure IBOs are achieving overall program goals.
Customer Care Manager
Manages and oversees all aspects of the call center’s pre-arrival customer service policies, objectives, and initiatives for Atlantis-Paradise Island, Dolphin Cay-Atlantis and One & Only Resorts.Drives a culture of continuous improvements, new approaches and personal excellence. Develops and establishes procedures and policies governing customer handling.
Customer Service Manager
Call Center Supervisor
Call Center Supervisor for Atlantis-Paradise Island as well as One&Only Resorts.
Reservations Lead Agent
Travel Specialist
Assistant Hotel Manager
Opened successful 102 room Miami airport property. Responsible for Sales as well as front line employees. Budgetel Inns-previously owned by Marcus Entertainment.
Teacher
Colleagues at Atlas Ocean Voyages
Other employees you can reach at atlasoceanvoyages.com. View company contacts for 30 employees →
Karla Cuevas
Colleague at Atlas Ocean Voyages
Miami, Florida, United States, United States
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AF
Aireson Fernandes
Colleague at Atlas Ocean Voyages
South Goa, Goa, India, India
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SC
Simon Candlish
Colleague at Atlas Ocean Voyages
Leicester, England, United Kingdom, United Kingdom
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BM
Barbara Montera
Colleague at Atlas Ocean Voyages
France, France
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SW
Selby Wilkinson
Colleague at Atlas Ocean Voyages
Ucluelet, British Columbia, Canada, Canada
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VS
Vinod Singh Rana
Colleague at Atlas Ocean Voyages
Spain, Spain
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LB
Lena Bulych
Colleague at Atlas Ocean Voyages
Odesa, Odessa, Ukraine, Ukraine
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VS
Val Steele
Colleague at Atlas Ocean Voyages
Fort Lauderdale, Florida, United States, United States
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JT
Jan Tiddo Post
Colleague at Atlas Ocean Voyages
Arnhem, Gelderland, Netherlands, Netherlands
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DN
David Napoleon Rivera
Colleague at Atlas Ocean Voyages
Taguig, National Capital Region, Philippines, Philippines
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Michael Scott education
Bs, Music Education
Education record
Frequently asked questions about Michael Scott
Quick answers generated from the profile data available on this page.
What company does Michael Scott work for?
Michael Scott works for Atlas Ocean Voyages.
What is Michael Scott's role at Atlas Ocean Voyages?
Michael Scott is listed as Voyage Specialist at Atlas Ocean Voyages.
What is Michael Scott's phone number?
AeroLeads has found 1 phone signal(s) with area code 954 for Michael Scott at Atlas Ocean Voyages.
Where is Michael Scott based?
Michael Scott is based in Miami-Fort Lauderdale Area, United States, United States while working with Atlas Ocean Voyages.
What companies has Michael Scott worked for?
Michael Scott has worked for Atlas Ocean Voyages, Carnival Cruise Line, Great Healthworks, Brookfield Hospitality (Atlantis, Paradise Island, Bahamas), and Kerzner International.
Who are Michael Scott's colleagues at Atlas Ocean Voyages?
Michael Scott's colleagues at Atlas Ocean Voyages include Karla Cuevas, Aireson Fernandes, Simon Candlish, Barbara Montera, and Selby Wilkinson.
How can I contact Michael Scott?
You can use AeroLeads to view verified contact signals for Michael Scott at Atlas Ocean Voyages, including work email, phone, and LinkedIn data when available.
What schools did Michael Scott attend?
Michael Scott holds Bs, Music Education from Liberty University.
What skills is Michael Scott known for?
Michael Scott is listed with skills including Resorts, Hotels, Hospitality Industry, Hospitality Management, Customer Service, Tourism, Hospitality, and Hotel Management.
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