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Robert Walker is listed as Senior Tier 2 NOC Specialist at OARnet - JNCIS-SP at OARnet, a company with 57 employees, based in Circleville, Ohio, United States. AeroLeads shows a work email signal at oar.net and a matched LinkedIn profile for Robert Walker.
Robert Walker previously worked as Senior Tier 2 NOC Specialist at Oarnet and Tier 2 NOC Specialist at Oarnet. Robert Walker holds Computer Forensics from University Of Northwestern Ohio.
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AeroLeads found 1 current-domain work email signal for Robert Walker. Compare company email patterns before reaching out.
14+ years ISP experience with DSL, Coaxial, and Fiber in roles ranging from Tech Support to NOC/Network Engineering.Utilize shell scripting (BASH/zsh) and Python to develop various tools for job automation and data gathering/aggregation.Create TMUX environments using self-made scripts and configurations to assist in automating job functions in iTerm2.Develop processes and procedures for router and switch maintenance while also creating and maintaining MOPs for different tasks related to maintenance (traffic engineering, software upgrades, bandwidth/policer changes, decommission of equipment, state checks of routers).
Listed skills include Routers, Technical Support, Troubleshooting, Tcp/Ip, and 34 others.
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A career timeline built from the work history available for this profile.
Columbus, Ohio, United States
Acts as an escalation point for OARnet customers, providers, ServiceDesk staff; assigns and manages tickets in an ITIL environment to ensure that network changes and problems adhere to standard operating procedures.Develops written processes and procedures for the ServiceDesk and NOC staff; documents and trains staff on established NOC processes and.
Columbus, Ohio Area
Resolve escalated issues sent up from Tier 1Make configuration changes to Juniper routers and switchesPerform software upgrades to Juniper routers and switchesEscalate Juniper equipment failures to JTACManage DNS updates and changes requested by clientsUse UNIX shell and Bash scripting for job automationProactively monitor the OARnet backbone, content.
Columbus, Ohio Area
Proactively monitor the OARnet backbone, content services, transit services, peering services, and Juniper routers and switches using Nagios and OARnet weather mapsCreate and escalate tickets in ServiceNow to the appropriate engineering teams during network events such as routing protocol issues, optical issues, and temperature sensor alarmsMonitor OARnet.
Columbus, Ohio Area
Take inbound calls from commercial customers in the Midwest Region (OH, KY, TN, WV, IN, PA, WI, KS, MO, NE)Provide excellent customer service and technical support to all customers Diagnose, analyze, and repair issues with TWC Equipment such as; Cisco ME-3400 switches, ADVA 825/114 switches, Juniper EX 4200 switches, Tellabs switches, Foundry switches.
Columbus, Ohio Area
Take inbound calls from commercial customers in the Midwest and East Regions (OH, MI, KY, TN, WV, IN, PA, WI, KS, MO, NE, NH, ME, NY, NC, SC, AL, VA)Provide excellent customer service and technical support to all customersDiagnose, analyze, and repair issues with TWC equipment such as; SMC, Ambit, Motorola, Arris and Ubee internet modems, Arris and.
Take inbound calls and respond to email from clients in the Mid-Ohio, Northeast Ohio, Southwest Ohio, Kansas City, and Wisconsin regions with technical or account related inquiries or issues.Provide an exceptional, professional and personalized experience to all clientsTroubleshoot issues with TWC equipment such as Cisco modems, Arris and Cisco phone.
Took inbound calls and respond to email from customers in the Mid-Ohio division with technical or account related inquiries and issues.Provided a professional and courteous experience for all customersTroubleshot issues with TWC equipment such as internet modems, phone modems, cable boxes and routing devicesUtilized ICOMS to document calls and make changes.
Installed various software products (MS Office, Adobe Creative Suite, Adobe Reader, Flash Player) and hardware throughout campusInstalled and maintained Windows XP, Windows Vista and Windows 7Used Windows Remote Desktop for remote support of drivers, hardware, software updates, security, and connectivitySupported Wi-Fi 802.1x authentication for students.
Diagnosed software and hardware failuresIdentified network problems related to internet connectivity of Windows 2000 and XP operating systemsRelated issues included TCP/IP, DNS, Westell modems, and Linksys/Belkin router configurations of 802.11b/g, WEP/WPAUtilized GoToAssist to provide remote online collaboration for network support and application.
Other employees you can reach at oar.net. View company contacts for 57 employees →
Haoling Zhou
Colleague at OarnetColumbus, Ohio, United States, United States
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JM
Jason Maleszewski
Colleague at OarnetColumbus, Ohio, United States, United States
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Dennis Walsh
Colleague at OarnetColumbus, Ohio, United States, United States
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EA
Emmalee Amundson
Colleague at OarnetDelaware, Ohio, United States, United States
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Annalisa Castagnini
Colleague at OarnetNorthland, New Zealand, New Zealand
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SR
Scott Reckers
Colleague at OarnetMason, Ohio, United States, United States
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MA
Mary Ann Zbydnowski
Colleague at OarnetColumbus, Ohio, United States, United States
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BM
Brian Mooney
Colleague at OarnetColumbus, Ohio, United States, United States
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BW
Brent Wallenhorst
Colleague at OarnetColumbus, Ohio, United States, United States
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Parrish Mcneely
Colleague at OarnetChillicothe, Ohio, United States, United States
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Activities and Societies: Association of Computing Machinery Chapter President
Activities and Societies: Association of Computing Machinery Chapter President
Activities and Societies: Business Professionals of America Interactive Media
Quick answers generated from the profile data available on this page.
Robert Walker works for OARnet.
Robert Walker is listed as Senior Tier 2 NOC Specialist at OARnet - JNCIS-SP at OARnet.
AeroLeads has found 1 work email signal at @oar.net for Robert Walker at OARnet.
Robert Walker is based in Circleville, Ohio, United States while working with OARnet.
Robert Walker has worked for Oarnet, Psi (Proteam Solutions Inc), Time Warner Cable Business Class, Time Warner Cable, and University Of Northwestern Ohio 2007 - 2010.
Robert Walker's colleagues at OARnet include Haoling Zhou, Jason Maleszewski, Dennis Walsh, Emmalee Amundson, and Annalisa Castagnini.
You can use AeroLeads to view verified contact signals for Robert Walker at OARnet, including work email, phone, and LinkedIn data when available.
Robert Walker holds Computer Forensics from University Of Northwestern Ohio.
Robert Walker is listed with skills including Routers, Technical Support, Troubleshooting, Tcp/Ip, Networking, Windows 7, Dns, and Cisco Technologies.
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