Dawn Reyes Email & Phone Number

Lead corporate shared services teams, including: Procurement, Materials Management, Supplier Risk Management, Facilities, Fleet and Business ContinuityStaff of 110, managing $1.2B outside spend, $160M inventory, 27 owned and 8 leased facilities, Fleet of 1400 assets

Transforming procurement organization through people, process and technology, delivering best total value sourcing strategies with $1.2B annual spend across ~2000 vendors.• Built prioritized Ariba/SAP roadmap to address prior deployment issues and enable new capabilities. Re-launched Buying/Invoicing module and upgraded integration to SAP to reduce errors and most common problems. Launching Sourcing Module with 3 base RFx templates and Contracts Module with 7 contract types and over 70 clauses. Changes will improve benefits of cost savings, efficiency and risk mitigation. • Delivered Spend Analytics and Cost Intelligence tools to categorize historical spend across 424 Item taxonomy and bring insight for strategic sourcing plans that will drive cost savings.• Designed 3rd Party Risk program and launching Supplier Information and Performance Management Module, including tiering vendors for risk and performance management.

Greater Seattle Area

Led newly developed Enterprise PMO to bring Governance, Risk Management and Best Practices across a $450M Strategic Project Portfolio· Created portfolio governance process and reporting to ensure the performance and risks of the Strategic Project Portfolio were well understood and managed· Standardized project front-end planning, business cases, and project management discipline· Developed and implemented tools and processes leading to increased Benefit Realization· Implemented project and portfolio management practices, including tools, templates, reports, and metrics to improve delivery predictability and performance

Executive leader responsible for end-to-end application delivery for the Life Division and Shared Services organization. Office of CIO: M&A Leadership, Strategic planning, Governance, portfolio and PMO programs; IT staff planning and intern program, Finance and Operational Metrics, Vendor Management• Led development organization through transformation and new business model for the Life Division. Rallied team to deliver aggressive product schedule, driving 200% growth for 3 consecutive years. • Facilitated RFP, selection and launch of $7M Business Acquisition/Underwriting System to increase efficiency, reduce cycle time, improve both management insight and customer service.• Brought innovation, cost savings and scalability by launching first use of Robotic Process Automation. • Key IT sponsor and leader through selection and transition of full technical infrastructure to multi-sourced vendor implementation. Led location selection and move of IT Service desk, implemented in Manila.

Bellevue, Wa

Assistant Vice President, Information Technology 2009 – 2012 Responsible to bring IT strategic planning capabilities to Symetra and perform Chief of Staff role for CIO. • Built a new enterprise Governance model to improve engagement, priority setting, delivery success and communication across the organization for initiatives meeting thresholds. Leadership discipline resulted in a 50% decrease in project portfolio to ensure focus, successful delivery, and return on investment. • Prepared IT materials for successful IPO, introduced IT strategy and road-mapping capabilities, initiated metrics-management and benchmarking, matured vendor management discipline, managed IT PMO, championed move to Agile methodologies, improved communication and change management.

Hartford, Connecticut Area

Managed an internal IT consulting organization comprised of high-performing leaders. Functioned as Managing Director within a consulting firm, directing and coaching experienced consultant team. Oversaw the execution and continuous improvement of a 2-year rotational, leadership development program with 25 college hires.• Developed IT Strategic Plan for Global IT CIO, to be shared with Executive Team. Plan articulated primary problems, key action items and associated tactics to address organizational issues. • Asked to assess perception of IT from Executive Leadership. Created an IT scorecard with metrics aligned directly to business objectives, and used to measure organizational improvements. • Performed assessment of 4 divisional Project Management Organizations and made recommendation to consolidate groups and reduce staff by 20%. Proposal accepted and implemented.• Expanded college recruiting program 40% in challenging economy. Extended scope from one business organization to enterprise IT and added technical development path.

Greater Seattle Area

Responsible for developing an IT Strategy aligned to business direction. Led current-state assessment, alignment of key capabilities, discovery of gaps and identification of areas of focus for investment. Directed team in assessing application vendors and building a roadmap of system replacements, considering architectural implications.Key Accomplishments:• Delivered IT Strategic Plan by leading a team of key representatives and partnering with Deloitte.• Won approval from Board to invest $250M in a 7-Year Transformation focused on strategic drivers.• Designed IT governance program to ensure successful execution of roadmap, including needed roles, tools and processes. Breadth of plan included business-relationship roles, business case development, prioritization, portfolio management, and benefits realization, as well as funding and financial tracking. Assistant Vice President, Program Manager | IT Director 1998 – 2005Progressively complex and increasing responsibility of roles, achieving promotions every 1-3 years. Proved ability to be flexible and adaptable by successfully leading people and initiatives during high volatility periods.  Reported through the product line organization to the Senior Vice President of Safeco Business Insurance. Responsible for strategic direction, allocation of IT investments, and successful delivery of projects and associated benefits. Relationship manager for critical vendor contracts and key consulting partners. Led 4 different development organizations over the course of 7 years, providing leadership, focus and direction to teams of 150+ IT professionals. Accountable for goals, staff performance, resource allocation and delivery of work from internal staff and vendor partners.

Bachelor Of Science (B.S.), Mathematics

Activities and Societies: Resident AdvisorMinor: Economics

Strategic Decision And Risk Management

Certificate, Software Product Management

Education record