Richard O'Neill Email & Phone Number

Beaufort, Sc, Us

Beaufort, Sc, Us

Located multiple discrepancies in datasets which improved accuracy of client deliverablesCreated & Quality Assured the transition of over 60 complex SQL queries to automated processes which saved 550 work hours per yearWork in SQL based systems including Redshift, Big Query, DataBricks, & Command lineConvert legacy redshift SQL to Big Query; utilize Dataflow to import data into BQInterface with Dev Ops & Engineering to solve technical issues and troubleshoot datasetsCreate python scripts to automate jobs; create & manage SQL projects in githubCreate Looker dashboards, views, modelsInteract with data operations and internal client teams, and participate in client meetingsDevelop technical specifications and execute delivery of data solutionsProvide analysis on datasets comparing hundreds of millions of records, big data

Developing ML model for predicting customer interactions. Conduct deep dives utilizing raw data and formulating customer strategies which reduced customer contact costs by 23%. Developed Medallia topics with 94% accuracy. Present to Director Stakeholders findings.

Successfully analyzed and monitored purchasing data and created data-driven sales experiments one of which increased revenue 44% with a targeted email marketing campaign.Identified customer needs, trends and patterns during the sales process and presented recommendations to increase click through rates from 9% to 12%.Achieved and exceeded sales growth objectives while building a positive relationship with customers in the last six quarters of employment.

Master Of Business Administration - Mba

Bachelor'S Degree, Finance, General