Initiated rebuilding the Large Loss Division while maintaining operations and completing older projects in various stages of production and collections. - Evaluated current staff and hired as needed to properly train for expectations established in our division plan. - Served on the Executive Leadership Team to establish guidelines and provide input on how best to execute annual strategic initiatives.- Exceeded revenue goal delivering $3.7M at 55% profit with a 95% customer… Show more Initiated rebuilding the Large Loss Division while maintaining operations and completing older projects in various stages of production and collections. - Evaluated current staff and hired as needed to properly train for expectations established in our division plan. - Served on the Executive Leadership Team to establish guidelines and provide input on how best to execute annual strategic initiatives.- Exceeded revenue goal delivering $3.7M at 55% profit with a 95% customer satisfaction rating. Show less

Vice President and Brand Lead responsible for optimizing financial and operational performance of all franchises within the House Doctors brand portfolio.- Coordinated rollout of Service Titan CRM consolidating all House Doctors franchises into one platform.- Finished 2022 with a +10% brand revenue increase.- Completed rebranding initiative of newly-acquired franchises.- Partnered with the Franchise Business Coach in creating and delivering KPI metrics for the brand.

Regional consultant director for franchise field operations throughout the six state South-Central Region. - Leadership of two Directors (master franchise), one Trainer, one Supervisor, and six HQ consultants, responsible for 130 franchise owners and 416 licenses spanning from Louisiana to Nevada. - Drove market penetration resulting in growth of average unit volume to $1.5M, and annual revenue from $248M in 2019 to $465M in 2021. - Market transformation rewarding top… Show more Regional consultant director for franchise field operations throughout the six state South-Central Region. - Leadership of two Directors (master franchise), one Trainer, one Supervisor, and six HQ consultants, responsible for 130 franchise owners and 416 licenses spanning from Louisiana to Nevada. - Drove market penetration resulting in growth of average unit volume to $1.5M, and annual revenue from $248M in 2019 to $465M in 2021. - Market transformation rewarding top quartile performers the ability to expand into multi-unit and city license pods. - Conducted strategic planning SWOT sessions annually and updated quarterly with all managers to deliver goals in SMART format by sub-region and franchise. - Focused consultants to train owners on hiring key leadership to fully scale their franchises for total market penetration / dominance. Show less

Accountable for all franchise field operations in the West / Mid-West Region, serving as the corporate liaison / mentor to three Directors and seven Trainers, with 229 franchise owners in six states from Missouri to California. - Proficient in teaching the full SERVPRO operating system to consultants and franchises functioning at various development levels.- Annual revenue growth averaging +18% ($195M) across the West / Mid-West region in each Designated Market Area (DMA).-… Show more Accountable for all franchise field operations in the West / Mid-West Region, serving as the corporate liaison / mentor to three Directors and seven Trainers, with 229 franchise owners in six states from Missouri to California. - Proficient in teaching the full SERVPRO operating system to consultants and franchises functioning at various development levels.- Annual revenue growth averaging +18% ($195M) across the West / Mid-West region in each Designated Market Area (DMA).- Franchise expansion goals met each year by training consultants how to identify like-minded entrepreneurs to the SERVPRO brand.- Trained staff on the Four Disciplines of Execution (4DX) measured by KPIs to focus franchises on achieving consistent incremental improvement. Show less

Assigned four company-owned stores and 190 independently owned retail locations throughout the seven Delta States. Direct supervision of six Dealer Development Managers, two Maintenance Managers, two Corporate Store Managers, one Commercial Sales Manager, and three Airport Rental Agents.

Developed and executed on the commercial strategic marketing plan fully developing B2B relationships throughout the five state Southeast Region.

Coordinated all fleet movement within the Mid-Atlantic Region leading a staff of 10 logistics managers.

Located, trained and developed 40 Ryder Truck rental locations throughout Arkansas and Tennessee.