Identify, market and sell surplus inventory including overstock, return and discontinued product from large retail organizations to resellers.

Direct sales in service to large target markets which process unit orders of > 1K pieces with responsibility for identifying, prospecting, and creating large sports apparel customers such as park districts and clubs. Provide full-scale management of more than 50 accounts and handle all sales and customer service needs for each customer. Interact daily with the production team to ensure accuracy and efficiency of orders.✔ Hired to develop a line of face coverings in response to the pandemic and successfully built a website which sold over $1M in coverings within eight months.✔ Closed 15 large park district and large wholesale accounts within the first year of tenure and expanded the customer base to include three $100K accounts to compliment the initial company focus of 20-unit orders.

Managed operations as sole owner with supervision of facility relocation, staffing, P&L, accounting, and vendor identification/management. Supervised 10 employees in the processing of 200 daily orders.✔ Quickly developed a new e-commerce platform after 2010 acquisition which required facilitation of multiple sales channels so that inventory could update concurrently.✔ Grew business revenue by 120% within the first two years of tenure and successfully integrated the company with GO Exchange to bring technology and infrastructure to the new company, dually expanding operations.✔ Broadened the vendor base to include McKesson Distribution, Walgreens, Home Depot, and numerous overstock and discontinued product lines.✔ Recognized as one of the nation’s first companies to utilize software to integrate Magento with Amazon, eBay, and company website.✔ Successfully divested company in 2020 after working for the new owner during a six-month transition period.

Spearheaded all marketing activities with editorial administration of the monthly newsletter. Developed a bi-annual magazine for customer distribution. Managed digital marketing strategies such as web development and social media marketing. Collaborated with IT to integrate marketing platforms and associated operational systems. Served at 16+ trade shows as sales and customer service specialist.✔ Developed and launched a new e-commerce site to promote and integrate the company’s largest product line which allowed for transition to a new hosting system with varied internet platforms such as a new CRM.✔ Launched Sugar CRM to 12 customer service representatives and four sales professionals which automated customer interactions and tracked activity such as sales, renewals, and promotional opportunities.✔ Collaborated with owners to expand product lines and include complimentary services, products, and markets. ✔Implemented a new social media advertisement program to generate new leads.

Managed 12 employees with direct responsibility for the division’s P&L and an ongoing emphasis on growing profitability. Established a print process infrastructure from ideation to final approval and completion which required attention to art design, production, supply management, and customer relations. Participated in regular leadership meetings to develop growth plans for the print/fulfillment division as well as other facets of the company.✔ Assisted in building the company from the ground up which required lease negotiations, fulfillment framework, staffing, facility transitions, and implementation of new management systems to integrate accounting services.✔ Obtained 10+ new accounts to increase operations and add staff to underemployed urban partners which satisfied initiatives by creating jobs for area youths and young adults.✔ Exercised full operational control for the division and expanded operations into a large t-shirt screen print company with over 40 clients and two automated printers.✔ Coordinated the transition to a new, larger facility which allowed for additional expansion and integration with the parent ministry company.

✔ Managed company from start-up to sales of $5M within nine months and established systems to integrate with Cargill to ensure order accuracy across 27 domestic locations.✔ Increased profitability through development of new materials and production processes while offering faster turn times on orders with increased product performance.✔ Sold the company to the largest vendor and remained on board throughout the transition.

✔ Transitioned division to an independent facility and managed the company to profitability within 18 months.✔ Identified new label material for anti-theft applications for Ford Motor Company which boosted profitability and maintained account despite significant competition.✔ Led company in development of proprietary label printing software which allowed chemical distributors to access updated data and proved itself critical in serving large companies such as Conoco/Phillips, CITGO, etc.✔ Aided in developing firmware to modify printers and to install new printers across GM facilities in the US and Canada with greater efficiency.