Richard Smith Email & Phone Number

England, United Kingdom

Swadlincote, England, United Kingdom

Coventry, England, United Kingdom

Working at staircraft has enabled me to improve my skills/knowledge regarding manufacturing practices, particular regarding timber construction. I must have a keen eye for detail and be able to work alongside customers to tight deadlines, whilst managing multiple jobs at once.First Position - Quoting / Estimation:- Used Microsoft Excel to provide competetive quotations to customers.- Respond to customer queries, over phone and email.- Provide information on products and services.Second Position - Stair Designer:- Using CAD software ‘Compass’ to create manufacture-ready stair designs- Consultate with customers discussing their requirements- Problem solving for customers with issues on site- Use of softwares TruView, AutoCAD to review architects drawings.Current Position - Floor/I-Beam Designer:- Continue with all above tasks, with the addition of Floor Design- Completed my Floor Design training to become the only ‘Integrated Designer’ (Trained in Floor and Stair Design)- Use of CAD software iPro and Daisy to design under floor support, following architects drawings.- Use of Excel to quote for the floors once designed- Regular testing of new CAD software ‘Daisy’ through daily jobs, to identify any issues.

Birmingham, England, United Kingdom

This role involved customer service at a Waitrose Supermarket. My main roles include Sales Assistant, Visual Merchandising, Stock Rotation. Since beginning this job, I have been able to continuously practice my skills in Team Work, Organisation, Time Management and following an established process.

Birmingham, England, United Kingdom

During this short period at Precision Micro, I was employed temporarily, to complete a precise, quality inspection task, that was against a strict deadline, so needed to be done quickly but with the same care for detail, I'd learnt on previous work periods at Precision Micro.

Birmingham, United Kingdom

During this period at Notcutts, I was made a Web Operator, alongside my role as a Customer Service Assistant, my main tasks included:- Order Management - Accepting orders and sorting them for collection or transfers to other branches.- Online Customer Care Assistant - Through Email or Telephone- Product Sorting and Packaging - Collecting required products and packaging them safely for delivery to the customer.- Contacting delivery companies for distribution- In-Store Customer Service- Visual Merchandising and Point of Sale - Stock Rotation and Management- Kitchen Assistant- Checkout Assistant

Birmingham, England, United Kingdom

-Providing free food parcels and household essentials at cost price for the elderly, vulnerable and NHS workers during financial hardship and the Coronavirus pandemic.-Organised the food donated by the public into outstanding food parcels ensuring the receiver has enough supplies for the week ahead, and then completely the daily delivery of food parcels.-Designing graphics for advertisements on product promotions and fundraising events hosts by myself and my colleagues. - Managed the pop-up fundraiser with my colleagues and independently from 7am till late every day. This entailed managing cash and card payments, stock rotation, the ability to cooperate and communicate effectively with customers.

Birmingham, United Kingdom

During my time at Notcutts, I worked primarily as a Customer Service Assistant aiding with customer needs both via telephone and in-store.I was tasked with stock management and rotation, around the store, to ensure shelves are full and perishable products are taken off, once past their sell-by-date. I was tasked with visual merchandising, which meant following a plan to display products in a presentable and organised way, to ease in customer experience.

Birmingham, United Kingdom

Product Sorting / PackagingCoordinate Measuring Machine (CMM) OperatorCustomer StandardsQuality InspectorAdministration (Document Filing)

Birmingham, United Kingdom

Product Sorting / Packaging Coordinate Measuring Machine (CMM) OperatorCustomer StandardsQuality Inspections

Birmingham, United Kingdom

Customer ServiceStock ManagementDelivery Stock Control