Richard Chen Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Lead Product Organization in business and product transformation.Stellaralgo is the leading customer data platform for professional sports teams, brands & sponsors, and other live audience organizations looking to make their data more accessible, unified, and actionable.Serving over 85 organizations globally, positively impacting more than 100 million fans, utilizing >3.2 billion data points & 140+ live integrations, the Stellaralgo Customer Data Platform consolidates your fan or customer data and utilizes machine learning to reveal critical insights into your diverse fan base and their motivations.We seamlessly integrate with your existing infrastructure, to automate and accelerate processes (like sending the right message to the right person at the right time) that will assist you in understanding your fans & customers, activating on those audience insights, and ultimately drive enhanced revenue for both properties & brands.

Lead Pre-sales engineering across all product lines.

Vancouver, Canada Area

Data & Analytics, Cloud Enablement, AI/ML Delivery Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 8,000 employees. We were named one of Fortune's 100 Best Companies to Work For in 2020 and are regularly recognized by our employees as a best place to work. Learn more at slalom.com.

Vancouver, British Columbia, Canada

Business Architect for creating value driven technology five year roadmap

Industry: Railway + Transportation - Leading Advisory Team to help scale data infrastructure to enable business value using Artificial Intelligence and Machine Learning

Part of a core team of 13 cross functional members. Led development of firm-wide go-to-market accelerators and thought leadership in AI/ML delivery. Outcomes: AI/ML Business Advisory Thought leadership POV, go to market delivery and sales accelerators with global reach spanning market horizontals and verticals

Industry: UtilitiesEngagement Lead for a team of 5 technical resources to deliver technical architecture designs and implementation to move segregated systems to a platform as a service model using Microsoft Azure and associated services.

Industry: OEM & Products Engagement Lead for Team of 17 cross-functional team members in a discovery effort to advise on the transformation around the data strategy, customer experience, and technology strategy to shift business from product to customer-centric operating model. Evaluation of multiple technology tools around data strategy, customer relationship management, and ERP systems.

Industry: EnergyEngagement Lead collaborating in a team of 10, led the development of a functional proof of concept and associated business case to bring POC to production. Product included a machine learning model (AWS Textract) and end to end process automation (Blue Prism) in order to optimize supply chain Non-PO and PO invoice processing.

Industry: Renewable EnergyEngagement and Delivery Lead for Cloud Enablement Migration of Azure services from SAP, custom Sharepoint datasets, web servers, Oracle dB in centralized data lake + PowerBI reporting. Discovery to production with 3 months in a team of 7.

Vancouver, Canada Area

2017-2019 - Technology Advisory Manager2015-2017 - Technology Consultant2013-2015 - Consulting AnalystPart of the Communications, Media, and Hi-Tech Technology Advisory Practice. Telecommunications IT Strategy and Product Delivery Focus.

Vancouver, Canada Area

Delivery lead for digital program on first to market Telecommunications mobile application

Toronto, Canada Area

Technology Advisory Lead - defining IT Operations Maturity model for continuous improvement and enhancing IT reliability and stability across service management

Greater Seattle Area

Leading US Telecommunications CompanyIT Strategy & Capital Planning Optimisation via Prioritisation and Enterprise Road-map Evaluation Framework

Vancouver, Canada Area

Leading Canadian Telecommunications CompanyDelivery Lead (Network as a Service through SFDC/Vlocity and custom application development) + Agile Transformation (Waterfall -> Scaled Agile) Create and refine requirements, define solution architecture, drive development & test strategy, and PM efforts for emerging as-a-service go to market product

Vancouver, Canada Area

Crown CorporationDesign Lead Technology design lead for customer facing multi-channel billing experience impacting 2 million + front end consumers in BC

Vancouver, Canada Area

Leading Canadian Telecommunications Company Test Lead - Quality assurance on large scale end to end enterprise solution for large government contract

Vancouver, Canada Area

Leading Canadian Telecommunications Company Technical Specialist developing a Custom Developed extract and load solution leveraging cloud technology. Resulted in~400K Cost reduction with new customized solution per annum based on end to end test cycle

Toronto, Canada Area

Client: Leading North American Media & Broadcasting Company VBA development for custom IT Portfolio Management solutionIT Blueprinting and Road-mapping for tooling selection and management enablement

Vancouver, Canada Area

Research for NSERC funded project on the use of wireless sensor technology for innovative enhancements to intelligent transport systems.• Research cutting edge wireless transmission technologies • Develop wireless technology roadmaps for supply chain management enhancement capabilities• Perform KPI mapping to drive feasibility studies & business case creation

Vancouver, Canada Area

Business System Analyst for Computer and Telephony Integration (CTI) team in the Business Transformations Department.• Provision large scale COSMO soft phone upgrades for TELUS call centers• Lead business and functional requirement definition for large scale infrastructure migrations• Lead QA specialists in developing test plans for multi-vendor IP phone integration

Vancouver, Canada Area

Software Tester on the Security and Repository Business Intelligence team responsible for single sign on technology, Active Directory Server Set ups and tests, and large dataset testing.• Develop sanity test scripts for business objects enterprise software• Deploy automation test environments on 5+ UNIX and Windows platforms• Deploy end to end Integration of Single Sign On (SSO) authentication with SAP suite• Deploy and maintain 5+ Microsoft AD/ADAM, LDAP, and IBM Novell directory test servers• Perform 12+ different tests with large datasets with LDIF file imports in LDAP using Javascript

Masters Of Engineering (M.Eng), Computer Systems Networking And Telecommunications, 4.0/4.0

Activities and Societies: Golden Key International Honours Society, IEEEEngineering Management Subspecialization

Honours Bachelors Of Applied Science (B.A.Sc), Electrical And Computer Engineering, 3.7/4.0

Activities and Societies: Dragon Seed Connection, IEEE, Golden Key International Honours SocietyDeans Honour List Cooperative Education.