Assisted in triage by taking vital signs, placing heart monitors, and rooming patients in the Emergency Department.Supported safe and timely patient transport to other units and various tests.Observed patients on psychiatric hold to prevent safety hazards and falls.Maintained a clean and organized department by preparing rooms and restocking supplies.Provided comfort items, such as blankets and water, to support patient care.Adapted to high patient volumes and overcrowded conditions during the COVID-19 pandemic.

Achieved the highest floor engagement across three years by fostering a vibrant and inclusive community where residents felt valued and connected.Recognized for building strong relationships with residents, knowing each by name, and creating a positive living environment with minimal roommate conflicts.Served on call for emergency situations, ensuring resident safety and well-being.Completed auxiliary assignments, including managing the resource room, leading recruitment initiatives and interviews, and organizing staff bonding events to strengthen team dynamics.

Managed front desk operations, overseeing guest check-in/check-out and package logistics.Organized linen packs for internship and conference guests while addressing increased demand.Responded to unforeseen challenges, including fire alarms in neighboring buildings and lockout situations, ensuring resident safety and security.Adapted to cleaning and reorganizing storage rooms as needed to maintain smooth operations.Maintained a welcoming environment for residents and guests throughout the summer.

Provided continuous observation and support for patients with cognitive impairments, mobility challenges, or mental health conditions, ensuring their safety by preventing self-harm incidents, such as removing IVs or medical lines.Assisted patients with daily activities, including bathroom visits, meal support, and transportation to appointments, enhancing their comfort and overall care experience.Conducted regular 15-minute checks, documenting patient behavior and promptly reporting any concerns to the nursing team to facilitate proactive care and ensure patient safety at all times.

Provided professional services to customers by selling and demonstrating fragrances.Managed cash register operations, including scanning items, processing payments, issuing receipts, and assisting customers in signing up for the Macy’s credit card to help them save.