Ridhima Kochhar Email & Phone Number

Greater Toronto Area, Canada

• Developed an e-commerce website specializing in office supplies, conducting comprehensive consumer research and competitive analysis. Collaborated with stakeholders to define product vision and roadmap for development.
• Spearheaded the implementation of Microsoft Dynamics 365, fostering cross-departmental collaboration with Sales, Marketing, and Sales Support teams to establish a robust CRM platform for the organization.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Graduate Assistant of Course ITM 706 - Enterprise ArchitectureGraduate Assistant of Course ITM 900 - Capstone Project

• Led the project for Amway client that included the implementation of Hybris as a platform for commerce on the web and integrations with point of system for omnichannel offerings, leading to $1.2 million of new revenue.
• Created and maintained product backlog, defined product vision, set product roadmap, planned releases, attended scrum meetings, and performed user acceptance testing of modules to deliver the project within strict.

Gurgaon, India

• Requirements Elicitation from multiple stakeholder i.e. work collaboratively with key stakeholders and partners, ensuring the successful definition, execution, and communication strategies for the Product(s)
• IT System Design: Technical use cases, Class diagrams, Sequence diagrams, Wireframing, REST and SOAP API design.
• Maintain the whole development cycle to ensure that the implementation of requirements is as per the proposed design and hand over the solution to the users.
• Work together with technical team and various business departments to implement quality products that meets the business goals.
• Understand the context, complexity, goals and needs of the product suite vision and roadmap
• Lead, develop and maintain the Product Backlog

• Creating and Prioritizing Product Backlog Items
• Writing and prioritizing user stories
• Ensuring the Development Team understands items in the Product Backlog to the level needed
• Performing UAT on the product
• Demonstrating the product to the stakeholders
• Involved in project planning in coordination with the stakeholders and interacting with operational staff at all levels in gathering requirements relating to web application design

• Developed Java Rest Web Services.
• Fixed the defects logged in the existing solution in Java.
• Worked on enhancement in the functionality of the product
• Resolved various escalation issues
• Resolved queries of tier 2 or tier 3 team regarding the product.
• Went onsite in Apr 2016 to work with an offshore team in Texas, U.S.A. and got training on a cellular system of the product.

• Did analysis and development of the technical solution for the product being delivered.
• Fix the defects logged in the existing solution in Java.
• Wrote whitepaper on Meter data Packet Parsing.
• Analyze the present solution and suggest and implement performance enhancements.
• Scripting to create work around scripts and automate the processes.
• Coordinated with the firmware and software testing activities across geographies.

• Did training on PL/SQL, Software testing and ASP.Net.
• Worked on a POC in scrum model and got experience of working in the agile development model.
• Developed understanding of metering domain and various protocols that are followed.
• Performed Functional, Acceptance and Performance testing when required in the project.

Master Of Business Administration - Mba, Information Technology

Activities and Societies: Ted Rogers Graduate Entrance Award Recipient International Student Award Recipient Beverly A Dales Award.

Bachelor Of Technology (B.Tech.), Information Technology