Rita Wright Email & Phone Number

Washington, District Of Columbia, United States

Washington D.C. Metro Area

- Empowered a team of 25 to deliver the best customer experience through building team culture and operational excellence- Transformed employee engagement, morale, and satisfaction by 38% via company culture survey - Creatively remodeled the store with a new look for our internal and external customers to experience with over 50% more inventory capacity.

Arlington, Virginia, United States

- Led 110+ team members, 5 managers and 2 leads in a complex business environment.- Met and exceeded quarterly/yearly sales and inventory goals.- Served as a Brand Ambassador by creating excitement around products, launches, programs, and initiatives.- Inspired team through constructive feedback to create customer experiences that enhanced Apple loyalty.

Washington, District Of Columbia, United States

- Turned around a failing store by boosting morale, enhancing performance and operations, retraining staff, and drastically increasing sales growth. - Implemented new training and development initiatives, which resulted in a heightened customer focus amongst staff.- Reorganized three in-store and two remote stock rooms in order to increase order.

Arlington, Virginia, United States

- Led a complex three store center with 200+ employees.- Successfully piloted and implemented the integration of three stores (Gap, Gap Kids and Baby Gap) into a single Gap Center.- Analyzed performance metrics through business KPI’s.- Optimized salary budgets to achieve payroll percent to sales goals.- Ensured store teams adhered to the Gap brand and.