Riyaz Basheer Email & Phone Number

United Arab Emirates

Defined SMART KPI's for all my teams. Ensured performance related pay is implemented within the team, with excess reward for outperformance and vice versa.Regular 1:1s embedded across department.Improving culture and attitude within the team, focusing on growth mindset.Progress towards a cost effective management plan.Build efficient processes with.

Mazaya Business Avenue BB2 - Jumeirah Lakes Towers

Identify ratings, underlying assets, and barriers detailed in asset prospectuses.Specialize in specific sectors, industries, or currencies by focusing on the types of securities traded.Discipline concessions and adhering to established trading plans and strategies.Diligently record trade confirmations and retrocessions.Accurately collect and communicate.

Evaluate and certify productions for ultimate customer satisfaction.Communicate with key internal departments in order to maintain and improve processes.Develop strategies and provide training that team members may need to reach their goal.Providing weekly updates to the Distribution Partners.Support Compliance in coordinating regular AML & CTF mandatory.

Dubai International Financial Centre

• Plan and co-ordinate work and regularly monitor the performance of the team against objectives to ensure that controls and standards are being maintained and work is being properly handled.
• Accredited & Qualified (AML) anti money laundering professional in Corporate-owned life insurance (COLI).
• Manage the motivation, development and performance of team members to improve quality, efficiency and work flexibility through written work and telephony SLAs.
• Manage and develops internal and external relationships to ensure that service standards and expectations are met.
• Handle and resolve a wide range of complex queries, providing information, advice and guidance.
• Undertake project work to support business initiatives and make recommendations that improve operational efficiency, reduce costs and improve the quality of service we provide.

Dubai International Financial Centre

• Accomplishes compliance work requirements by orienting, training, assigning, scheduling, and guiding auditors.
• Collects basic financial and statistical information for the insurance underwriter to use to determine if insurance can be provided to an individual or organization.
• Accredited & Qualified (AML) anti money laundering professional.
• Carry out Customer due diligence via KYC (Know Your Customer) procedures.
• Review financial statements and trade references on high-risk and 'potential' heightened-risk individuals and entities.
• Address risk mitigation requirements via World-Check database (part of the Governance Risk & Compliance (GRC) unit of Thomson Reuters).

Belshalat Building, Kuwait Road, Al Karama, Dubai, Opposite Al Karama Centre

• Quote Insurance policy for customers.
• Keep excellent relationship with customers by improving service.
• General management of the client’s motor cover.
• Punctual follow-sale services & customer grievance administration.
• Review coverage, which may also cover incidental charges, such as towing and rental cars while a damaged vehicle is being repaired.
• Negotiate with several insurance companies to win the best deal for clients.

Master Of Business Administration, Marketing

Master of Business Administration (Marketing)

Bachelor Of Commerce, Commerce

Bachelor of Commerce (B.COM),

High School, Commerce

High School (Commerce)

Secondary Education

Secondary Education

Master Of Business Administration - Mba, Marketing