Rizwan Sayed Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

* Conduct market research to understandmarket/customer requirements, businessopportunities and threats in order to developpotential trade lanes in line with the biz plan.* Identify and prospect new business/clientsvia cold-calling and sales activities.* Build and develop strong relationships withnew and existing clients.* Conduct regular follow-ups with clients toencourage up-selling and retention.Other ad-hoc duties as required.* Arrange meetings with potential customers andproviding solutions & quotations to customersand provide feedback received from customersthrough customer survey.* Maintain and strengthen relationship withexisting and potential customers.* Review own performance by evaluating visitplans, action plans, target reports etc to meetmonthly sales targets.* Ensure a consistency of service quality byfollowing standard operating processes anddriving organizations quality improvementinitiatives, in order to continually delightcustomers.

Mumbai, Maharashtra, India

● Handled incoming customer queries and providedsatisfactory solutions with the deadlines.● Made overall monthly reports for various clientsand their performance. So that it can be reviewed to getthe areas where the team needs to focus more forimprovement.● Communicating with upper management to developstrategic operations goals.● Developing strategic long-range plans to achievestrategic objectives.● Monitoring operational performance of bothinternal and external service providers.● Work with and monitor the efforts of customers in thesupply chain to ensure smooth operations.● Responsible for planning and tracking the shipmentaccording to customer requirements.● Responsible for the preparation of appropriate andaccurate logistics reports for upper management.● Monitor consignments and ensure customer satisfaction

Mumbai, Maharashtra, India

●Worked as documentation clerk.● Operations exports.● Handling documents.● Client coordination & updates.● Prepare and organize means of transportation in accordance with the customer requirements.● Booking or the confirmation the space on the ocean vessel.● Arrangement of the transportation of cargo to the ports by rail or truck.● Warehouse facilities for storing customer's products before and after shipping.● Completion and processing of the documentation required for the movement of goods. Such as Bill of lading, custom related documents, port documents etc.