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Ron Moreau Email & Phone Number

Manager of End User Support Services at Aqueduct Technologies, Inc. at Aqueduct Technologies, Inc.
Location: Manchester, New Hampshire, United States 5 work roles 2 schools
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Role
Manager of End User Support Services at Aqueduct Technologies, Inc.
Location
Manchester, New Hampshire, United States

Who is Ron Moreau? Overview

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Quick answer

Ron Moreau is listed as Manager of End User Support Services at Aqueduct Technologies, Inc. at Aqueduct Technologies, Inc., based in Manchester, New Hampshire, United States. AeroLeads shows a matched LinkedIn profile for Ron Moreau.

Ron Moreau previously worked as Manager of End User Support Services at Aqueduct Technologies, Inc. and Service Delivery Lead Engineer at Aqueduct Technologies, Inc.. Ron Moreau holds Bachelor Of Science - Bs, Information Technology W/ Concentration In Cybersecurity from Southern New Hampshire University.

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Email format at Aqueduct Technologies, Inc.

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Aqueduct Technologies, Inc.

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Profile bio

About Ron Moreau

Results-driven Manager of End User Support Services with a proven track record in the information technology and services industry. Expertise in Customer Service, Team Leadership, and Advanced Hardware Troubleshooting. A skilled IT professional with a Bachelor of Science in Information Technology from Southern New Hampshire University, committed to driving operational excellence and delivering exceptional user support.

Listed skills include Troubleshooting, Office 365, Microsoft Exchange, Computer Hardware Troubleshooting, and 55 others.

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Ron Moreau's current company

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Aqueduct Technologies, Inc.
Aqueduct Technologies, Inc.
Manager of End User Support Services at Aqueduct Technologies, Inc.
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5 roles

Ron Moreau work experience

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Service Delivery Lead Engineer

Canton, Massachusetts, US

Provide guidance and direction to the help desk engineersGather metrics used to track performance and provide insight to needed headcount Interview potential candidates and make decisions regarding hiringOnboard new Help Desk customers by providing guidance on needed access to resources ensuring a smooth transition for the go-live date.

Apr 2022 - Mar 2024

Senior Help Desk Engineer

Canton, Massachusetts, US

Provide Level 2 Help Desk Support to multiple clients acting as an escalation point internally for my team.Building out and managing Mimecast Awarness training internally to develop an end-user focused Information Security offering to provide insight on how informed a company's users are to the risks they face when doing their day to day work.Managing.

Apr 2021 - Apr 2022

Help Desk Engineer

Canton, Massachusetts, US

Provide Level 1 Help Desk Support to multiple clients ranging from basicaccount unlock and password resets to break/fixing applications within windows.Provide support to users through a remote log in system such as LogMeInBreak/fix troubleshooting for Windows Operating systemsKnowledge of Microsoft Office Products and Office Admin CenterStrong.

Apr 2019 - Apr 2021

Help Desk Engineer

Boston, Massachusetts, US

Provided Level 1 Help Desk Support to multiple clients ranging from basicaccount unlock and password resets to break/fixing applications within windows.Provided Tier 1 Tech support to various clients through remote log in systems such asLogMeIn and BomgarBasic VPN troubleshooting for multiple clients including 2 Factor authenticationsystemsBreak/fix.

Jun 2018 - Apr 2019
Team & coworkers

Colleagues at Aqueduct Technologies, Inc.

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2 education records

Ron Moreau education

Bachelor Of Science - Bs, Information Technology W/ Concentration In Cybersecurity

Southern New Hampshire University

Associate Of Arts - Aa, Teacher Education And Professional Development, Specific Subject Areas

Nashua Community College
FAQ

Frequently asked questions about Ron Moreau

Quick answers generated from the profile data available on this page.

What company does Ron Moreau work for?

Ron Moreau works for Aqueduct Technologies, Inc..

What is Ron Moreau's role at Aqueduct Technologies, Inc.?

Ron Moreau is listed as Manager of End User Support Services at Aqueduct Technologies, Inc. at Aqueduct Technologies, Inc..

Where is Ron Moreau based?

Ron Moreau is based in Manchester, New Hampshire, United States while working with Aqueduct Technologies, Inc..

What companies has Ron Moreau worked for?

Ron Moreau has worked for Aqueduct Technologies, Inc. and Nwn Corporation.

Who are Ron Moreau's colleagues at Aqueduct Technologies, Inc.?

Ron Moreau's colleagues at Aqueduct Technologies, Inc. include David Lake, Scott Charpentier, Nicholas Nappi, Kevin Kal, and Alex Radcliffe.

How can I contact Ron Moreau?

You can use AeroLeads to view verified contact signals for Ron Moreau at Aqueduct Technologies, Inc., including work email, phone, and LinkedIn data when available.

What schools did Ron Moreau attend?

Ron Moreau holds Bachelor Of Science - Bs, Information Technology W/ Concentration In Cybersecurity from Southern New Hampshire University.

What skills is Ron Moreau known for?

Ron Moreau is listed with skills including Troubleshooting, Office 365, Microsoft Exchange, Computer Hardware Troubleshooting, Microsoft Office, Customer Service, Retail, and Active Directory.

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