I am a highly accomplished Technical Program Manager with over 9 years of experience coordinating the execution of cutting-edge projects within complex enterprise landscapes. Known for my resilience and adaptability, I’ve built a reputation for driving strategic initiatives that align business objectives with innovative technology solutions. Acknowledged for my ability to simplify intricate technical concepts, I consistently bridge the gap between engineering, product, and non-technical stakeholders to foster clear communication and deliver customer value.Here’s a small sample of the results I’ve achieved:✓ Saved over $10M in incident-related revenue loss by launching an organization-wide multi-region failover initiative, improving availability for hundreds of critical services.✓ Mitigated $40M in audit costs and compliance fines by reprioritizing at-risk program milestones for PCI DSS compliance-sensitive payment services, ensuring regulatory readiness within a critical delivery timeline.✓ Reduced complexity and enhanced monitoring through a multi-year strategic initiative to migrate and consolidate applications from legacy platforms to a new AWS cloud platform, coordinating between leadership, and cross-functional stakeholders.✓ Secured $40M in capex savings by delivering an interim time-tracking interface during Expedia's acquisition of HomeAway, aligning engineering and finance teams through a scrum project completed in just three two-week sprints.I am passionate about leveraging my program management expertise to create solutions that make a tangible impact on people’s lives. Collaborating with teams to deliver innovative solutions that not only meet business needs but also improve user experiences is at the core of my approach. My ability to drive high-visibility projects while maintaining a keen focus on stakeholder alignment and business objectives is what sets me apart in complex, dynamic environments.Outside of work, I enjoy connecting with nature through activities like walking our dog along the nearby creek, swimming, and embarking on RV adventures with my family to explore national parks and historic landmarks. I also have a passion for video gaming, which is a fun way to unwind and stay connected with friends online.I’m eager to continue leveraging my skills to drive impactful projects and create value through technological solutions and process improvements. If you’re looking for someone with a proven track record of delivering results in complex environments, don’t hesitate to reach out.
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Senior Technical Program ManagerŌuraAustin, Tx, Us
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Senior Project ManagerIseatz Nov 2024 - PresentAustin, Texas Metropolitan AreaEnabling the delivery of cross-functional projects and the alignment of strategic objectives across iSeatz planning and execution portfolio. -
Senior Program ManagerExpedia Group May 2019 - May 2024Austin, Texas AreaLed multi-discipline, multi-site teams to deliver cost-saving strategic initiatives; navigated organizational transformations, applied change management practices, Agile methodologies, and fostered transparent communication to achieve meaningful results. • Launched a cross-functional multi-region failover program roadmap with the PMO for hundreds of critical services; reducing revenue loss by $10M through governance of resources, budgets, and risk management, tracked via data-driven metrics.• Orchestrated workstream delivery as part of a multi-year enterprise transformation strategy, coordinating leadership, engineering, security, and finance stakeholders to migrate hundreds of applications from legacy platforms to a new AWS cloud platform, using data-driven analytics and tracking dashboards to manage status and escalation decisions.• Strategically escalated at-risk program milestones and priorities for Payment Card Industry Data Security Standard (PCI DSS) compliance-sensitive payment services to achieve deployment objectives within critical time constraints, saving $40M in audit fines and preserving customer trust and safety.• Led weekly cross-functional steering committee meetings, analyzing technical insights and tracking KPIs, while collaborating with executive leadership and program sponsors to ensure alignment of initiatives with overarching business strategies.• Established transparent intra-team communication strategies, leveraging tools such as Jira, Zoom, and Confluence, to translate complex technical data between business and technology partners to become a trusted advisor in strategic decisions. -
Technical Program ManagerExpedia Group Sep 2016 - May 2019Austin, Texas AreaPlayed a key change management role in defining objectives and milestones in cooperation with a new CTO and cross-functional teams during an acquisition, spearheaded rapid iterative development of strategically impactful initiatives engineered to bridge the gap between incompatible development platforms and time-tracking processes.• Secured $40M in capex revenue savings by delivering a 0 to 1 time-tracking product during year one of Expedia's HomeAway acquisition, aligning engineering and finance teams in requirements gathering for a scrum project completed in just three two-week sprints.• Drove strong collaboration between multiple cross-functional stakeholders building internally developed tools designed to optimize organizational engineering efficiency during a period of transformation and integration resulting from merger and acquisition disruption.• Managed a domain-driven design project for restructuring application management by coordinating dev teams to store key metadata values in GitHub repositories, ensuring alignment with Expedia’s platform architecture, while monitoring progress through Splunk queries and weekly DevOps updates.• Demonstrated expertise in SDLC; collaborated with development teams as a ScrumMaster and Servant Leader; drove organizational process improvement through consulting with teams in need of agile coaching and support.• Defined and implemented streamlined work intake processes for multiple product owners competing for prioritization; designed custom Jira workflows to quickly identify and resolve bottlenecks, and manage external dependencies.
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Quality Assurance Engineering ManagerHomeaway.Com Apr 2013 - Sep 2016Austin, Texas Area• Led a global team of 13 direct reports across 4 time zones, driving quality through servant leadership by cultivating accountability to goals, providing timely and constructive feedback, suggesting continuous improvement resources, and nurturing opportunities for growth.• Clearly communicated organizational and corporate goals, aligning team and individual objectives for measurable goals aimed at achieving personal growth and delivering exceptional business value.• Optimized efficiency by managing staffing capacity, testing methodologies and tools, and proactively identifying and addressing risk, ensuring operational effectiveness, and meeting project requirements.• Coordinated dependencies across teams, making informed decisions promptly to overcome obstacles and consistently meet or exceed goals.
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Senior Quality Assurance EngineerHomeaway.Com Jul 2005 - Apr 2013Austin, Texas Area• Achieved predictable quality delivery and continuous testing improvements in the SDLC by leading the transition of an early-stage startup from waterfall to Agile scrum development processes.• Ensured high-quality continuous deployment and delivery for global web-based applications by maintaining two week sprint release cycles with a focus on maintaining a predictable cadence.• Guaranteed meticulous quality coverage and transparent reporting by developing and maintaining a comprehensive acceptance and regression test plans.• Enhanced system reliability and performance by conducting a comprehensive suite of functional and automated testing, including system, black box, white box, client UI, stress, and performance testing.
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Quality Assurance EngineerRealvue Simulation Technologies Jan 2005 - Jul 2005Austin, Texas Area• Ensured robustness of critical software components by planning and executing test cases to verify the usability and functionality of Java-based simulation applications.• Demonstrated a keen understanding of software design and user expectations by translating requirements and functional specifications into comprehensive test cases.• Improved efficiency in software development workflows by overseeing the Anthill build environment and streamlining the build process.• Optimized quality assurance methodologies and enhanced overall team performance by playing a key role in establishing QA process improvements. -
Test EngineerDell Inc. Sep 2003 - Dec 2004Round Rock, Texas, United States• Contributed to robust quality assurance protocols by developing exhaustive test scenarios for new and existing hardware products.• Ensured seamless operation and reliability of newly developed systems through thorough functional tests and analysis, providing critical insights into system performance and potential improvements.• Ensured adherence to quality standards by analyzing design characterizations for violations of known specifications and identifying potential deviations.• Showcased hands-on technical expertise in creating controlled testing environments by setting up, configuring, assembling, and disassembling test prototype systems and software. -
Test EngineerSector7 Usa Inc. Mar 2003 - Jul 2003Austin, Texas Area• Validated UNIX operating system migrations and ensured seamless transitions for end-users by performing user interaction tests on third-party applications.• Facilitated consistent performance comparisons of application functionality between migration platforms by operating UNIX shell scripts to generate output files.• Demonstrated analytical and problem-solving skills by reverse-engineering third-party UNIX shell scripts responsible for extracting and reformatting bond trading data from raw data files.• Provided clear and detailed insights into testing outcomes by generating comprehensive test result documentation reports for delivery to clients. -
Software Quality EngineerAvaya Communications Jan 2000 - Sep 2002Austin, Texas Area• Contributed to thorough test coverage and product quality assurance by engineering comprehensive integration, system, and regression test plans based on functional specifications and design documents.• Ensured reliability, functionality, and continuous improvement of software products through meticulous manual and automated testing, maintaining accurate records with test design and defect tracking systems.• Fostered collaboration and refined documentation accuracy by improving specification and design documents through active review and feedback with developers.• Ensured successful and reliable product updates by facilitating the verification of product patch and service pack releases.
Michael Roach Education Details
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English
Frequently Asked Questions about Michael Roach
What company does Michael Roach work for?
Michael Roach works for Ōura
What is Michael Roach's role at the current company?
Michael Roach's current role is Senior Technical Program Manager.
What schools did Michael Roach attend?
Michael Roach attended St. Mary's College Of Maryland.
Who are Michael Roach's colleagues?
Michael Roach's colleagues are Julie Erskin, Joshua Morrison, Connor Harber, Jason Stinson, Ricardo Cambra, Sergio Colussi, Cheralyn King.
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Michael Roach
Sr. Comms. Associate At Tech Talent Project | Politics Masters Graduate With Project Management, Communications, & Analysis ExperienceBrooklyn, Ny3gmail.com, blinkhealth.com, speechifai.tech1 +134789XXXXX
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MICHAEL ROACH
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Michael Roach
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Michael Roach
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