Michael Roach Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

Enabling the delivery of cross-functional projects and the alignment of strategic objectives across iSeatz planning and execution portfolio.

Austin, Texas Area

Led multi-discipline, multi-site teams to deliver cost-saving strategic initiatives; navigated organizational transformations, applied change management practices, Agile methodologies, and fostered transparent communication to achieve meaningful results. • Launched a cross-functional multi-region failover program roadmap with the PMO for hundreds of critical services; reducing revenue loss by $10M through governance of resources, budgets, and risk management, tracked via data-driven metrics.• Orchestrated workstream delivery as part of a multi-year enterprise transformation strategy, coordinating leadership, engineering, security, and finance stakeholders to migrate hundreds of applications from legacy platforms to a new AWS cloud platform, using data-driven analytics and tracking dashboards to manage status and escalation decisions.• Strategically escalated at-risk program milestones and priorities for Payment Card Industry Data Security Standard (PCI DSS) compliance-sensitive payment services to achieve deployment objectives within critical time constraints, saving $40M in audit fines and preserving customer trust and safety.• Led weekly cross-functional steering committee meetings, analyzing technical insights and tracking KPIs, while collaborating with executive leadership and program sponsors to ensure alignment of initiatives with overarching business strategies.• Established transparent intra-team communication strategies, leveraging tools such as Jira, Zoom, and Confluence, to translate complex technical data between business and technology partners to become a trusted advisor in strategic decisions.

Austin, Texas Area

Played a key change management role in defining objectives and milestones in cooperation with a new CTO and cross-functional teams during an acquisition, spearheaded rapid iterative development of strategically impactful initiatives engineered to bridge the gap between incompatible development platforms and time-tracking processes.• Secured $40M in capex revenue savings by delivering a 0 to 1 time-tracking product during year one of Expedia's HomeAway acquisition, aligning engineering and finance teams in requirements gathering for a scrum project completed in just three two-week sprints.• Drove strong collaboration between multiple cross-functional stakeholders building internally developed tools designed to optimize organizational engineering efficiency during a period of transformation and integration resulting from merger and acquisition disruption.• Managed a domain-driven design project for restructuring application management by coordinating dev teams to store key metadata values in GitHub repositories, ensuring alignment with Expedia’s platform architecture, while monitoring progress through Splunk queries and weekly DevOps updates.• Demonstrated expertise in SDLC; collaborated with development teams as a ScrumMaster and Servant Leader; drove organizational process improvement through consulting with teams in need of agile coaching and support.• Defined and implemented streamlined work intake processes for multiple product owners competing for prioritization; designed custom Jira workflows to quickly identify and resolve bottlenecks, and manage external dependencies.

Austin, Texas Area

• Led a global team of 13 direct reports across 4 time zones, driving quality through servant leadership by cultivating accountability to goals, providing timely and constructive feedback, suggesting continuous improvement resources, and nurturing opportunities for growth.• Clearly communicated organizational and corporate goals, aligning team and individual objectives for measurable goals aimed at achieving personal growth and delivering exceptional business value.• Optimized efficiency by managing staffing capacity, testing methodologies and tools, and proactively identifying and addressing risk, ensuring operational effectiveness, and meeting project requirements.• Coordinated dependencies across teams, making informed decisions promptly to overcome obstacles and consistently meet or exceed goals.

Austin, Texas Area

• Achieved predictable quality delivery and continuous testing improvements in the SDLC by leading the transition of an early-stage startup from waterfall to Agile scrum development processes.• Ensured high-quality continuous deployment and delivery for global web-based applications by maintaining two week sprint release cycles with a focus on maintaining a predictable cadence.• Guaranteed meticulous quality coverage and transparent reporting by developing and maintaining a comprehensive acceptance and regression test plans.• Enhanced system reliability and performance by conducting a comprehensive suite of functional and automated testing, including system, black box, white box, client UI, stress, and performance testing.

Austin, Texas Area

• Ensured robustness of critical software components by planning and executing test cases to verify the usability and functionality of Java-based simulation applications.• Demonstrated a keen understanding of software design and user expectations by translating requirements and functional specifications into comprehensive test cases.• Improved efficiency in software development workflows by overseeing the Anthill build environment and streamlining the build process.• Optimized quality assurance methodologies and enhanced overall team performance by playing a key role in establishing QA process improvements.

Round Rock, Texas, United States

• Contributed to robust quality assurance protocols by developing exhaustive test scenarios for new and existing hardware products.• Ensured seamless operation and reliability of newly developed systems through thorough functional tests and analysis, providing critical insights into system performance and potential improvements.• Ensured adherence to quality standards by analyzing design characterizations for violations of known specifications and identifying potential deviations.• Showcased hands-on technical expertise in creating controlled testing environments by setting up, configuring, assembling, and disassembling test prototype systems and software.

Austin, Texas Area

• Validated UNIX operating system migrations and ensured seamless transitions for end-users by performing user interaction tests on third-party applications.• Facilitated consistent performance comparisons of application functionality between migration platforms by operating UNIX shell scripts to generate output files.• Demonstrated analytical and problem-solving skills by reverse-engineering third-party UNIX shell scripts responsible for extracting and reformatting bond trading data from raw data files.• Provided clear and detailed insights into testing outcomes by generating comprehensive test result documentation reports for delivery to clients.

Austin, Texas Area

• Contributed to thorough test coverage and product quality assurance by engineering comprehensive integration, system, and regression test plans based on functional specifications and design documents.• Ensured reliability, functionality, and continuous improvement of software products through meticulous manual and automated testing, maintaining accurate records with test design and defect tracking systems.• Fostered collaboration and refined documentation accuracy by improving specification and design documents through active review and feedback with developers.• Ensured successful and reliable product updates by facilitating the verification of product patch and service pack releases.