Rob Deane Email & Phone Number

Proud to be now working for Salesforce as a trusted advisor, ensuring rapid customer success and maximising the return of investment for UK & Ireland service providers, whilst meeting their digital transformation objectives.Worked with clients such as BT on their Future Voice CPQ/ESM and product modelling, with Sky Business as the Salesforce lead architect for the ‘Buy’ journey & Inmarsat/Viasat as a technical advisor across their Salesforce estate.

Rochdale, Greater Manchester, United Kingdom

Leading on the development and governance of the architectural transitions required to help Zen step through a significant business transformation. Finding pragmatic steps to lead the business towards a target architecture to unlock operational efficiencies and systems agility for Zen's future product set.Communication of the approach and benefits to Executive Committee and senior stakeholders to obtain business buy-in at each stage. Wide breadth of domain responsibility from IT Service Management, Sales & Product, Service Order Management, Billing and enterprise-wide systems integration.Also play a lead role in developing the maturity of the architecture function within Zen.

Manchester, United Kingdom

• Authority on solution design for expansive provisioning/order management systems producing and reviewing technical end to end system designs as required• Consultant in pre-requirement discussions to discuss “art of the possible” with business stakeholders to help shape projects before they are initiated. • Lynchpin to all projects, communicating to stakeholders, project managers, steering solution design teams and advising delivery teams to ensure the right goal is delivered.• Creator and owner of the company technology roadmap for my domain

Manchester, United Kingdom

Applications, Interface and Database Analyst/Designer for Telecoms Operational Support Systems (OSS) including: Network Provisioning, Assurance and Billing.Business requirements scoping, defining and impact assessing.

Liverpool, United Kingdom

70% technical systems analyst / 30% developer & testerProblem solving and solution design (technical documentation)Time manage and aid a team of programmers & testers through developing the systemsDesign, develop & maintain databases & web based systemsFinal implementation, project management & delivery of training where required