Responsible for the relationship between IT and the assigned clinical Departments - Neurology, Neurosurgery, Radiation-Oncology and Med-Physics. Currently working through Lincoln IT as a contractor.

Responsible for the strategic relationship between the company’s Information Technology Department and the Commercial/Public/Labor Sales Organization, Cybersecurity and CareFirst’s investment arm - Healthworx. CareFirst BlueCross BlueShield, is the largest not-for-profit health plan in the Mid-Atlantic region, engaging 1.7 million providers, serving 3.6 million members (75% market share). CareFirst has approximately 8,000 workforce members. • Responsible for the overall relationship between IT and the Commercial Sales Organization, Cybersecurity and Healthworx.• Responsible for the application of best practices, processes and tools defined by the Business Relationship Management Institute. • Engaging Sales Leadership to develop trusted-partner relationships including a deep knowledge of business strategies, priorities and of sales operations in a payor organization.• Maintain a customer service orientation with the Business, by developing and maintaining a comprehensive understanding of the Business strategic goals with a focus on how technology can support/improve/empower the business and Sales operations.• Develop and maintain expert knowledge of IT Policies and Procedures and situational awareness of IT Initiatives and Projects. • Utilize experience and a broad understanding of current and emerging technologies to effectively conceptualize problems and frame business requirements to facilitate resolution and solutions that best meet business requirements.• Work closely with key stakeholders to identify and quantify potential areas of opportunity to leverage IT solutions.• Represent the business in major IT initiatives ranging from Change Management to complex solution delivery and facilitate client communication, integration, and participation.

Responsible for the strategic relationship between the Authority’s Information Technology Services and the Executive Leadership of the assigned Operating Agency. Advocate for the Operating Agency to IT, ensuring that the Agency is receiving the business value from technology services that it needs and deserves and conversely, advocate for IT to the Agency, promoting technology services and solutions, committing to continuous improvement and ensuring that IT is positioned strategically to support the Agency in the future.The Metropolitan Transportation Authority (MTA) is a public benefit corporation responsible for public transportation in the State of New York, New York City, and parts of southwestern Connecticut. Carrying over 11 million passengers on an average weekday system wide and over 850,000 vehicles on its seven toll bridges and two tunnels per weekday. MTA is the largest public transit authority in the United States. The MTA has approximately 68,000 workforce members.• Responsible for the overall relationship between IT and Agency Leadership. • Created trusted-partner relationships with Agency Leadership and developed an understanding of business strategies and priorities.• Chair the Agency IT Governance Committee (and process), along with the President (or designee), to review IT Performance Metrics (Service Desk / Incident / Problem Management), planned and unplanned outages, current Project Status, proposed Project Review (Demand Management and Demand Shaping) and approval.• Coordinate with the IT PMO, tracking, managing, and facilitating Agency and Authority-wide Projects. • Certified Business Relationship Management Professional – Business Relationship Management Institute (2019.)In addition to (Agency) Business Relationship Management (ARM) responsibilities, reviewed and analyzed the business function and recommended best practices, tools, and Standarization of the ARM function.

Responsible for (Agency) Business Relationship Management, representing Information Technology Division to the Metro-North Commuter Railroad Agency. Ensured that IT supports the agency well and is positioned to meet its needs in the future.

As an Associate Executive Director, responsible for the strategic relationship and leadership between corporate Enterprise Information Technology Services (EITS) and the executive leadership of the Business Line. Served as the Business Relationship Manager for Corporate Ambulatory Care and Human Resources. Advocate for EITS to the business, ultimately focusing on delivering strategic end-to-end solutions that will meet or exceed business needs and maximize overall performance.NYC Health and Hospitals Corporation (HHC) is the largest municipal healthcare system in the United States with annual revenues of $6.7B. HHC operates eleven acute care hospitals, five nursing homes, six diagnostic and treatment centers, more than 70 community-based primary care sites and a government-sponsored Health Plan. Corporate Human Resources serves 48K+ work force members City-Wide, who include full-time and part-time employees, medical students, interns, fellows, consultants and temporary employees.

Responsible for the strategic relationship and leadership between corporate Enterprise Information Technology Services (EITS) and the executive leadership of the Hospital Network (business and clinical services). Advocate for EITS to the business, ultimately focusing on delivering strategic end-to-end solutions that will meet or exceed business needs and maximize overall performance.Woodhull Medical Center (WMC) includes a 323 bed Acute Care Facility, on-site Ambulatory Care Clinics, an imbedded ambulatory and in-patient Behavioral Health Center, an off-site Diagnostic and Treatment Center and multiple off-site Medical Clinics, including School Health Clinics, NYC Courts, Substance/Alcohol Abuse Services and Family Nutrition sites.

For Kings County Hospital Center, responsible for the Strategic Leadership and Operations of the IT Department; supporting over 7,500 users across 15 buildings on 44 acres. KCHC includes a 627 Bed Level 1 Trauma Center, a 200 Bed Behavioral Health Center, a Nursing Home and Rehabilitation Center, a Diagnostic and Treatment Center and multiple off-site Medical Clinics, for School Health, NYC Courts, Drug/Alcohol Services and Family Nutrition.

For the Health + Homecare Clinical Services Division, responsible for all aspects of IT Operations (including Service Desk, Desk-Side and Network Support, and Application Development) and Strategic Planning and Governance; supporting City-Wide Operations for multiple programs providing traditional home nursing services, ancillary clinical services, behavioral health, long-term care, and HiTech / TeleHealth services.

Officer-in-Charge of the New York Guard Component of the NYS CERF-P Team (Chemical, Biological, Radiological, Nuclear, and High Yield Explosion Response Force Package), a Weapons of Mass Destruction (WMD) response team, providing prompt and sustained mass-casualty decontamination services. Certified HazMat Operator, Certified HazMat Technician.Additional training and leadership experience in WMD incidents, rail/subway/aviation incidents involving hazardous materials, terrorism, providing support to civilian authorities, disaster response, and emergency management. Graduate of the Wildland Search and Rescue School (SAR Tab).

Adjunct Professor in the Graduate Emergency and Disaster Management Program. One of the founding professors, taught classes in IT in Emergency and Disaster Management, Introduction to Emergency Management and the capstone Thesis Class. Founding Professor for the MCNY Student Chapter of the International Association of Emergency Managers. Organized the first NYC Metro Area Emergency Management Conference and Exposition. Served as the Faculty Lead for the overseas component of the program, twice going to Israel for Counter-Terror Training.