🏆 Robert Wernick Email & Phone Number

London, England, Gb

• Winner of WorldRemit’s employee recognition scheme.• Leading the migration and implementation of the new mobile engagement platform (Braze).• Managing technical requirements of platform migration from Emarsys to Braze.• Leading the implementation of all CRM channels including: email, push notifications, in-App messaging, web push, in-Browser messaging, social (Facebook/Instagram), content cards, SMS etc.• Leading the implementation of marketing and transactional emails. Including: DNS, authentication, subdomains, custom unsubscribe/preference centre pages, template development, ReturnPath integration, IP warming two IP’s etc.• Leading integrations enabling app deeplinking (Branch), ReturnPath, MoveableInk, translations, and email/inApp template building tools (Taxi for Email).• Managing Engineering sprints during ESP migration. Involving creation of tickets, sprint planning and prioritising workload.• Including project managing everything from scoping, providing detailed requirements, liaising with the Product Owners, and testing on the CRM side.• Ensuring smooth data flows between the existing and new ESP’s. E.g. unsubscribe data synchronisation.• Training the CRM team on best practice for Braze campaign building, as well as API's, scripting etc.• Integration of pricing API; used for displaying live FX rates and corridor prices.• Developing complex multi-channel campaigns, including a highly personalised abandon basket programme and FX alerts using a real-time API.• Documentation creation to assist the CRM team and maintenance of data points (data dictionary) and ensuring the team are using them correctly.• Ensuring scalability of data solutions and tech stack as channels grow.• Management of direct reports.

London, Gb

Braze• Developing multi-channel and multi-lingual campaigns for International markets.• Mobile marketing experience - push, message inbox, news feed, geo-location.• NoSQL (non-relational database) based environment experience.• REST API development (JSON/Liquid Script) for inclusion in campaigns and back-end sources (booking.com, get-your-guide, weather, status alerts etc).• Technologies/languages used: Postman, JSON, Liquid script, HTML, CSS.• Frequent use of JSON event creation/manipulation for feeding campaign data.• Skilled at developing complex webhooks and dynamic campaign logic.• Developing back-end scripts to locally store upstream data for CRM campaigns.Adobe Campaign (Neolane)• Development of complex operational and campaign workflows for CRM.• Building data schemas, input forms, content templates, advanced webApps etc.• Data manipulation, analysis and data integrity (RDBMS, XML and Flat Files).• Developing scripts (JavaScript) for webApps and Campaign optimisation.• Experience of managing upgrade from version 6 to version 7 (classic).• SOAP & REST API development (XML/JSON) for inclusion in campaigns and back-end sources (booking.com, get-your-guide, weather, status alerts etc).• Adobe Campaign (Neolane) technical support for internal CRM teams.• Experience of ESP migration; from Adobe Campaign to Braze.

London, Gb

• Providing technical Adobe Campaign support to the wider CRM & Data team.• Developing bespoke CRM solutions for all business areas (Adobe Campaign).• Developing web-based solutions to support CRM activity (Adobe AEM).• Development of trigger campaigns and workflows for marketing automation.• XML development of Adobe Campaign data schemas, input forms etc.• Creation of dynamic content templates using JavaScript.• HTML/CSS development of email templates and web apps.• Working closely with partners to manage and develop integrations and API’s.• Being a technical central point of contact with our ESP and data agencies.• Developing, managing and reporting on project delivery.• Attended training course for Adobe Campaign: Application Developer.

New York, Ny, Us

• Started as a contractor then made permanent employee.• Front-end development for the global Corporate Meetings and Events Group.• Development of responsive email templates using HTML/CSS.• Campaign management of event related communications, e.g. Invitations.• Frequent use of Adobe Dreamweaver and Photoshop.• ESP experience using bespoke financial system called Arcaneo Metron.• Distributing email communications to database of clients via eCRM software.• Multi-tasking campaigns for 15+ global events simultaneously.• Experience with media queries for responsive design.• Development using HTML, CSS, JavaScript/JQuery and XML.• Extensive content management systems (CMS) experience.• Web analytics and reporting experience using Adobe Analytics.• Daily use of SharePoint for information and JIRA for time tracking.• Experience of cross-browser and application testing.• Lead on J.P. Morgan’s largest event – Annual Corporate Challenge.• Build of registration forms using XML and GUI registration tool.

London, London, Gb

• HTML/CSS email development for weekly newsletters.• Advanced administration of WordPress Content Management System (CMS).• Experience of web content editing with HTML/CSS.• Email marketing experience using Mailchimp.• Specification, design and construction of new web pages.

Toronto, On, Ca

• University placement year.• Member of the Network Security Department, within the Firewall support team.• CheckPoint, Netscreen and Raptor firewalls were managed and configured.• Used Checkpoint to troubleshoot connectivity issues.• Responsible for the maintenance of firewall devices, e.g. iLO.• Experience of firewall issues, decommissions, command line and OAT testing.

London, Gb

• Work experience assisting with network security related tasks and issues.