Roberta Hamilton Email & Phone Number

United States

Responsible for the administrative aspects of the Admission process ; securing the patient forms required for a inpatient rehab confinement. Scanning and uploading medical documentation into patient EMR files. Coordinate acute inpatient rehab stays with the Rehab Liaisons, Physician and the Admission Liaison. Initiate insurance pre authorization and supply clinical documentation to support medical necessity for the acute inpatient rehab… Show more Responsible for the administrative aspects of the Admission process ; securing the patient forms required for a inpatient rehab confinement. Scanning and uploading medical documentation into patient EMR files. Coordinate acute inpatient rehab stays with the Rehab Liaisons, Physician and the Admission Liaison. Initiate insurance pre authorization and supply clinical documentation to support medical necessity for the acute inpatient rehab stay. Investigates and resolves patient concerns and complaints. Promotes and maintains patient satisfaction. Serve to assist the Admission Liaison and Rehab Liaisons to foster a positive experience for our patients and other staff members. Show less

Myrtle Beach, South Carolina Area

Oversee and supervise call center, front office, and billing department staff personnel for a medical facility. Ensure the staff files patient records, updates files, schedules appointments and completes the appropriate paperwork for insurance billing. Served as a liaison between, the Physicians, Medical office support staff and Administration. Organize and implement interdepartmental procedures to expedite a workflow process to increase satisfaction rating.

Murrells Inlet, Sc

Managed accounts receivable department for an Anesthesia Billing Company. Provided training and assisted with implementation of an updated software program. Created work flow policy and procedure manuals. Oversee all Medicare, Medicaid and Commercial insurance claims involving rejections or denials to initiate corrective action for reimbursement. Coordinate and initiate action between coding, billing, and credentialing departments to resolve issues delaying payment of claims. Assisted with… Show more Managed accounts receivable department for an Anesthesia Billing Company. Provided training and assisted with implementation of an updated software program. Created work flow policy and procedure manuals. Oversee all Medicare, Medicaid and Commercial insurance claims involving rejections or denials to initiate corrective action for reimbursement. Coordinate and initiate action between coding, billing, and credentialing departments to resolve issues delaying payment of claims. Assisted with recruiting, hiring, and staffing office personnel. Show less

Myrtle Beach, South Carolina Area

Blue Cross, Tricare and Medicaid Insurance Follow upOutpatient, Inpatient, and ED RegistrationInsurance verification and pre-authorization Cashier and patient collectionsPBX Operator

Myrtle Beach, South Carolina Area

Performed quality review audits on internal and external claims. Identify clerical and systematical errors and provide feedback for corrective action. Review and process health insurance claims. Trained other team members and assisted with team building projects.