Robert Cherniak Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Afiniti is the world's leading applied artificial intelligence company that pairs enterprise customers with agents based on behavior. We lead businesses to more successful interactions between agents and customers and achieve measurable increases in enterprise profitability.

Account management and business development for clients in banking and finance. Gibraltar is a leading professional and managed services provider of virtualization and remote access technologies. Managing clients RBC Financial Group and TD Bank Financial Group.

Responsible for business development across clients and vendors and managing client life cycle: qualified and developed solutions, developed total cost of operations analysis, delivery programs, and closed new business opportunities.

Manage enterprise IT Solution Integrator clients with annual value $100 mil. Key accountabilities: led managed IT services and outsourced network management contracts with multi-discipline teams, lead projects, optimise contracts (revenue and costs), manage contract deliverables of vendor partners and internal suppliers, manage and improve client satisfaction and contract/project delivery metrics, and overall responsibility for profit and loss statement.Clients: BMO Financial Group,… Show more Manage enterprise IT Solution Integrator clients with annual value $100 mil. Key accountabilities: led managed IT services and outsourced network management contracts with multi-discipline teams, lead projects, optimise contracts (revenue and costs), manage contract deliverables of vendor partners and internal suppliers, manage and improve client satisfaction and contract/project delivery metrics, and overall responsibility for profit and loss statement.Clients: BMO Financial Group, Emergis, CGI, Capgemini, IBM, Nortel, TD Canada Trust, RBC Financial Groupsample accomplishments: Led an outsourced managed security service data centre migration project. Managed negotiations with Client, Vendor partners and Procurement, Legal, HR, Finance, Operations and IS-IT with $60 million of TCV. Improved costs $3 mil.  Led an IP telephony project for 7,000 users with a financial institution: Managed client and vendor relations, operations and process development for pre /post project systems implementation. Improved value $1.5 mil. Show less

Led senior management through the annual capital budgets process for Board of Directors approval. Managed: capital appropriation reviews, financial analysis, fixed assets accounting. corporate insurance and corporate risk assessment process.

Established finance team for the first marketing product group in the company. Managed general accounting, financial analysis, billing systems, administration and budgeting. Key member of the senior management team creating, evaluating and implementing strategic marketing and financial business plans.

Responsible for network performance monitoring, capital planning and analysis, capital spending controls, and project management and tracking of $1 billion in construction. Prepare operating budgets of $100 million of network operations and engineering costs. Working closely with engineering and marketing senior management to develop capital spending plans and investment reviews..

Education record

Business Administration

Education record