Robert Floyd Email & Phone Number

Edgerton, Kansas, United States

Maximizing the productivity and efficiency of over 160 asset drivers across the Kansas City and Midwest Regions

Edgerton, Kansas, United States

· Manager of 20 Local Intermodal drivers in the greater Kansas City area.· Maintained safety culture by ensuring drivers were DOT compliant, completed monthly briefings, and quarterly trainings.· Completed payroll, scheduling, and other administrative tasks to allow the continued success of employees.· Achieved the #1 Overall Ranking Manager in the company.

Lowell, Arkansas, United States

· Organized and provided reporting directly to Amazon management and internal field operations.· Utilized advanced excel techniques to accurately display accessorial charges and operational inefficiencies

Lowell, Arkansas

· A highly selective recent graduate rotational program within the corporate operations of J.B. Hunt’s highest revenue generating department.· Completed strategic projects, which concluded with a Capstone presentation to senior leadership.· Recommended and implemented strategies to improve efficient services to customers

Lowell, Arkansas

Provide excellent customer service to enrich customer profitsReact quickly to freight movements to ensure on time, damage-free serviceCommunicate strongly both internally and externally to improve operational efficiencyTrack and book freight in the order management systems to meet volume goals and maximize business potential

Fayetteville, Arkansas Area

While taking 15 hours of classes each semester I worked approximately 10 hours a week as a courier. During this job I: Managed and controlled customer complaints in a timely matter Directed customer service issues in order to maintain customer satisfaction Responsible for getting food to multiple customers at a given time

Conceptualized and designed promotional and publicity materials for the TexasLegends Basketball TeamManaged interns with maintenance and cleaning of the arena and distributing jobsResponsible for the selling of tickets and customer service regarding ticketsPerformed as a mascot for the company at community service events and duringgamesCreated multiple.