Operations Management Professional with over 35 years of experience with the proven ability to train and develop employees and business associates to ensure that production and profitability goals are met and exceeded. Team player effective as manager and individual producer. Recognized for dependability, commitment and integrity and client satisfaction. I excel in high volume, fast paced environments while staying focused and organized. Selected AccomplishmentsValor Commendation 2009-006: Life Saving February 9, 2009Recognized for leading HSBC North America in profitable growth and consistently exceeding business origination targets.Awarded quarterly and annual team awards for meeting regional volume goals Successfully led in the expansion and growth of new territories and business developement.Accomplished financial services leader with a history of success in developing strategic partnerships.Effective communicator and relationship builder with the ability to quickly establish rapport, credibility and trust with diverse groups of people.Proficient in computer software including Microsoft Office, AS400, Credit Application Review System (CARS), WebDar and WebInc, Originate, Specialties: *
Listed skills include Loss Prevention, Customer Service, Training, Management, and 45 others.