Robert Marks Email & Phone Number

Knoxville, Tennessee, United States

Chicago, Il

President of seven co-working, private and shared office locations in the Central Business District of Chicago, IL tailored to small and medium sized law firms. Hired to assess, align operational structure and expand the company throughout the United States.

Chicago, Il

Chief Executive Officer (CEO) (2014 – 2018), Chief Operating Officer (COO) (2009 – 2014)Walker Wilcox Matousek LLP is a 2005 spin off from Lord Bissell & Brook. Firm focus is complex insurance, reinsurance, bankruptcy, commercial real estate and commercial litigation matters. Hired as COO to enrich and elevate the internal infrastructure for the firm. Promoted to CEO to focus on strategic planning, process improvement and optimizing firm growth. Managed multi-million-dollar… Show more Chief Executive Officer (CEO) (2014 – 2018), Chief Operating Officer (COO) (2009 – 2014)Walker Wilcox Matousek LLP is a 2005 spin off from Lord Bissell & Brook. Firm focus is complex insurance, reinsurance, bankruptcy, commercial real estate and commercial litigation matters. Hired as COO to enrich and elevate the internal infrastructure for the firm. Promoted to CEO to focus on strategic planning, process improvement and optimizing firm growth. Managed multi-million-dollar budgets. Created road map defining future structure, technology and people alignment. • Assessed all aspects of business operations including market position, human capital usage and alignment, technology network infrastructure, hardware and software and physical office space to establish operational stability within the firm.• Directed new office build-outs, expansions and relocations of Chicago and Houston offices. Participated in site selection process for 45,000 total square feet. • Increased attorney productivity and collaboration by 35%. Expanded technology network infrastructure and provided 24/7 secure system access, allowing attorneys to work from anywhere at any time. • Built comprehensive, first-ever, centralized HR function from ground up. Expedited HR transactions and provided a primary HR point of contact for employees. • Redesigned staff/paralegal roles to align with ever changing attorney and legal process needs.• Designed and implemented accounting function from rudimentary manual billable time entry system to a robust financial management platform resulting in the capture of real time data and increased timely billing and cash flow. • Redesigned billing/collection and internal accounting functions. Reduced billing turn-around by 15 days and average AR aging by 45-60 days. Contributed to 20-25% increase and capture of workable attorney hours. • Coached and elevated Accounting Director to CFO through several years of one-on-one mentoring. Show less

Greater Chicago Area

Consulting business focused on helping businesses plan, realign and optimize their growth with clarity, direction and tactical implementation. SELECT CLIENT ENGAGEMENTS • Law Firm: Implemented web-based digital client management system and targeted client development. Restructured client engagement process resulting in 35% increase in capturing billable time in real time, improving billing cycle by 90 days, reducing AR by 90-120 days and increased new business development by… Show more Consulting business focused on helping businesses plan, realign and optimize their growth with clarity, direction and tactical implementation. SELECT CLIENT ENGAGEMENTS • Law Firm: Implemented web-based digital client management system and targeted client development. Restructured client engagement process resulting in 35% increase in capturing billable time in real time, improving billing cycle by 90 days, reducing AR by 90-120 days and increased new business development by 20%.• Photography Business: Developed web-based system for work product upload and display, client review and selection of high-volume professional photo shoot inventory. Reduced cycle time of client review and approval from 45 days to 2 days and 45-day improvement in billing and collection cycle. Used system as sales tool for new client development.• HVAC Company: Created digital large-scale contractor invoice submission, review, approval and payment processing using multi-function web-based platform. Reduced cycle time of submission, review to payment by 30 days. Established real-time communication and dispatch web-based system for contractors located throughout the United States resulting in expedited handling of service calls for major retail clients. Show less

Greater Minneapolis-St. Paul Area

Recruited and placed senior/executive level sales and marketing professionals - hospitality industry

Sold capital leasing programs to large Midwestern corporations and packaging equipment distributors.

National Account Sales/Strategic Sales Leader for a packaging equipment manufacturing company, two technology network infrastructure/consulting companies and Chicago based finance and accounting consulting company.

Sold Marriott's suite of large convention hotels to Fortune 100 and 500 cliental including Ford, GM (full product line), Chrysler, Harley Davidson, ExxonMobil Corp., Shell Oil and Amoco Oil. Two time winner of Marriott Corporations' Nationally Recognized, National Account Sales Manger of the Year Award.

Series 3 Registered Floor Broker; Staley Commodities, Inc.; First Options Corporation: Thomson McKinnon Securities Corporation