Robert Miller Email & Phone Number

Alpharetta, Georgia, United States

Alpharetta, Georgia, United States

Atlanta, Georgia

Ware2Go is a technology platform backed by UPS that connects merchants seeking warehousing and fulfillment with 3PLs and warehouse operators whose capabilities match their needs. For merchants, we enable easy access to a turnkey nationwide fulfillment network of independent warehouses via a single portal that embeds inventory and order management. For 3PLs, we enable one-stop demand acquisition and no-integration customer on-boarding via an intuitive, end-to-end, cloud-based warehouse management system. Standardized and simplified terms, operating procedures, and pricing replace long negotiations, complex set up processes, and lengthy contract commitments, enabling both merchants and 3PLs to quickly set up and flexibly scale on the platform. We help merchants deliver goods to their customers faster and we help 3PLs grow their customer base and monetize excess capacity.

Woodstock, Georgia

• Responsible for taking product from business description and requirements to customer use.• Translating business requirements to functional specifications• Responsible for documenting end to end operational flows and data connections• Communicates timelines and feature releases within product phases• Responsible for transitioning finished products to support

Greater Atlanta Area

• Specification compliance for entire carrier library• Gathering specifications for new carrier implementations• Managing certifications for yearly carrier updates• Fielding internal requests for carrier specific problems, bugs, and general inquiry. • Identifying development bugs or required enhancements.• Maintaining documentation for carrier implementation requirements• Responsible for managing carrier, and customer specific parcel rate charts• Managing project implementations with multiple international teams

Woodstock, Ga

Customer business relationship, management of key accounts, high level supportMetaPack are a global leader for Delivery Management software serving retail, ecommerce, 3PLs and consolidators. We have development and customer teams in the US, Western and Central Europe and Asia. Our customers include 80 of the UK's largest 100 retailers and 50 of Europe's largest retailers and brands. The MetaPack solution is provided via Software as a Service (SaaS). It is especially suitable for multi-carrier, multi-channel and international ecommerce and for regional and global players.Key Account Manager: 2015-2018 Proactively develop account plans to track development and identify growth opportunities, support MetaPack related projects, and secure necessary resources. Serve as a strategic advisor to clients through facilitation of account review meetings, and dissemination of best practices and individualized solutions. Utilize established relationships to drive business development initiatives through ongoing dialogue and meetings with key decision makers within Operations, IT, E-Commerce and Purchasing functions, as well as executives and board members.  Manage commercial component of client accounts, necessitating effective application of organizational framework in accordance with client requirements. Remain abreast of contract terms and statuses of all managed accounts; ensuring accurate application of index-linked annual increases; and aligning volume forecasts in a manner that triggers volume payment thresholds. Partner with cross functional colleagues, including Client Services, Core Technology and New Business Development Support and Implementation Engineer: 2012-2015 Supported customers for SaaS based shipping solutions  Provided telephone and email support After hours support Responsible for implementing custom solutions for large scale shipping consolidators and online retailers Provided Hardware installation and technical support

Woodstock, Ga

New customer on-boards and implementations, phone and email support. ABOL Software is a global shipping software solution provider of transportation management services. Based in Atlanta, Georgia, ABOL software began developing freight management systems in 1994 and has grown steadily to become a recognized industry leader. ABOL software offers powerful SaaS (software-as-a-service) business solutions known for their flexibility, scalability and ease of use. See less

Woodstock, Ga

New customer onboards and implementations, phone and email support. ABOL Software is a global shipping software solution provider of transportation management services. Based in Atlanta, Georgia, ABOL software began developing freight management systems in 1994 and has grown steadily to become a recognized industry leader. ABOL software offers powerful SaaS (software-as-a-service) business solutions known for their flexibility, scalability and ease of use.