Robert Black Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Operations Management: Ensured successful operational and business flow and development, assisting the owner in internal and external processes.• Executive Assistance: Successfully planned, designed, and executed clinic expansion managing creative components of the renovation.• Digital Marketing: Designed material for all marketing channels (emails, digital, and marketing material). Created and designed company webpage to promote products and services.

Toronto, Ontario, Canada

• Elevated shop experience by providing seasonal/holiday decor, initiatives, and marketing assets.• Supported educators on the floor while providing feedback and contributing ideas to achieve daily showroom sales targets.• In charge of visual merchandising including planning installations and merchandising product to increase traffic and drive sales. • Order shop supplies to guarantee proper operation.

Toronto, Canada Area

• Installation of decorative vinyls and window displays for shop initiatives. • Created exceptional guest service through educating guests about the culture, brand and product. • Placed product on mannequins and assisted with visual merchandise to increase sales within shop. • Designed assets for different pillars of the business. • Assisted with on boarding of new Educators to ensure proper training within the shop. • Worked within the product pillar of the business in order to teach others proper product knowledge.

Toronto, Ontario, Canada

• Directed and ran rehearsals for Wavestage Theatre Company's youth program. • Effectively filmed and edited an online production September 2020 - January 2021. • Developed and evaluated all creative aspects of the program. • Reported to producer and creative staff on a regular basis to give an update on artistic activity.

Toronto, Canada Area

• Demonstrated a high degree of customer service while processing purchases, exchanges, and refunds to maintain customer experience. • Handled transactions with accuracy to ensure proper cash procedures. • Executed merchandising policies and maintained standard of the company. • Processed and prepared restock of merchandise in order to maintain availability of product within the store.

Aurora

• Processed guest transactions and accepted payment in cash, credit, or debit cards with a high level of accuracy. • Served guests and advised them on different menu selections. • Advised guests on promotions and loyalty programs. • Executed events for guests while maintaining exceptional guest service. • Was recognized as "Cast Member of The Month" in 2017.

Aurora

Bachelor Of Arts - Ba, Sociology

Ontario Scholar: Ontario Secondary School Diploma

Activities and Societies: • Winner of the Achievement Award, Technological Design Award, and the James and Jenni Wilson Award.