Tiffany Wilson Email & Phone Number

Saratoga Springs, Ut, Us

Maintain project scope, budget and schedule for multiple projects at a time, aligning all involved teams on one strategic vision for each.

(Remote) Utah

Created regular communication opportunities and formed previously non-existent relationships with product team members to align early feature access with content creation timelines to meet product GA release deadlines. Create and sustain relationships with realtors and mortgage professionals, and regularly shadow onboarding calls to gain industry knowledge to better optimize content to customer needs. Reassess content and customer experience regularly with product team, onboarding, support, technical writing, and DSU members to optimize and scale training experience. Attend quarterly product planning meetings, monthly update meetings, and set aside content specific meetings with product managers to properly plan, create and release content. Conduct meetings with onboarding consultants in early stages of content planning, and involve them in reviews of the content before it’s published. Coordinate meetings and maintain relationships with the support team to ensure proper content is meeting their needs for common issues, and in turn keep them informed of new, archived or changing content.Keep communication open (almost daily) with technical writers to minimize overlapping work and share product knowledge. Collaborate with DSU members on other products to gain knowledge of new training techniques or content strategies. Co-created a video developement training, creation and review process for fellow Technical Course Developers, helped implement it, and worked with team members to develop scalable video training for reference and new employees.Run and report analytics of in app menu (WalkMe) to product team, DSU, and others as necessary. Track content progress, feature progress, bugs, delays, product updates and more to ensure all content visible to customers is the best source of knowledge it can be.

Woodinville, Washington

Lead the strategic development and implementation of a new Digital Asset Manager system to make the company's internal resources easily accessed by all employees.

Assembled team, outlined individual position responsibilities and set company, project and weekly goals. Ran weekly meetings to discuss project updates to make sure progress was on track for client deadlines.Met with clients to discuss needs, organize content, and set up shoots. Communicated with clients and employees for efficient project completion. Trained project managers to take over with smooth transitions. Created and managed contracts, milestones, and deadlines for all film projects with Asana (project management software), Excel, Google Drive programs, Dropbox, and Adobe suite. Managed all financial aspects of the company including budgeting payroll, and billing via Excel or WaveApp accounting software.Directed all marketing efforts including sales, new client acquisition and retention, and managed a web designer to make the website professional and branded. Created and ran own analytics in Excel to determine efficient process timelines, marketing trends, and cost fluctuations.

Slc

Took over the show when it was two weeks behind schedule and within the first week had it caught up and producing new content to air the following week. After 3 months we were ahead by 4 episodes and preparing for future seasons.Managed an $18,000 budget to produce 4 episodes per month with just a two-man crew.Coordinated with 15 major sponsors including Western Timber Frame, Granite Transformations, and AMSCO Windows to set up shoots and manage airtime schedules.Planned monthly stockholder’s luncheons and served as the show’s representative by giving updates on the show’s progress, answering questions and further developing sponsor relationships. Oversaw an average of 5 shoots per week across Salt Lake and Utah Counties. Created and managed shooting calendars, footage deadlines, edit deadlines, and “sent to channel” deadlines. Wrote individual episodes to flow between the different sponsor’s offerings to engage and audience.

Salt Lake City

Managed and performed all aspects of BrandBurst’s video department including setting up and executing shoots, and editing on both Final Cut Pro and Adobe Premiere. Edited on average 7 web videos per week using various Apple and Adobe Suite programs.Created multiple web segments for multiple clients focusing on passions for their individual businesses and products.Shot all footage for the videos needed, interviews, broll footage, to make a cohesive pleasing video. Searched stock footage and applied as needed. Managed all aspects of shoots including interviews, sound, camera and testimonial coaching.Wrote scripts, outlines, and interview questions for the different videos.Communications via phone and email between clients and company to complete video and marketing goals to meet requirements set up.

Salt Lake City

Lake Buena Vista, Florida, United States

Bachelor Of Fine Arts (B.F.A.), Film And Media

Associate Of Science (A.S.), General Studies