Robert Hartman - Mcse, Ccna, Cna, Private Pilot Email & Phone Number

San Diego, California, United States

Greater San Diego Area

Alliant Insurance Services is one of the nation’s leading distributors of diversified insurance products and services. Operating through a national network of offices, Alliant offers a comprehensive portfolio of services to clients.* Sr. Business Applications Administrator - Technical Lead - Lead a team of technical administrators, spread throughout the country, for the Business Applications Group.* Headed up company Mergers & Acquisitions for the Business Applications Department. Working as the Technical Project Lead of multiple, simultaneous projects; liaison with departments within IT, the Alliant Business Unit, and Application Developers.* Key member of a Discovery Team that was built of cross-functional groups from the technology and business operations, as well as application vendor participation. Developed new application features based on business requirements.* Championed closer working communications with the Business and Technical groups to facilitate a better partnership in technology and leveraging it to advance current and new processes and procedures.* Expanded the technical knowledge of administrators on my team, through a structured cross-training process; allowing them greater productivity in supporting and troubleshooting all of our business applications.* Cultivated an environment of positive communication, ownership and accountability within our group and across other teams.

San Diego, Ca.

Rose Business Solutions is the leading business solutions provider for emerging middle market companies. Offering Microsoft-based Enterprise Resource Planning/Accounting (ERP), Customer Relationship Management (CRM) and Professional Services Automation (PSA) applications.* Manage multiple migrations, including the companies Active Directory, Exchange environments. This also included a company wide implementation of a VoIP system.* Designed, implemented managed a companywide Switchvox VoIP solution.* Engineering, maintenance and administration of company infrastructure. Windows based servers Including but limited to, Server 2003 – 2008 (R2), Exchange 2007 - 20010, SQL 2005 – 2008 (R2), DPM 2010, IIS 6.x – 7.x, SharePoint (MOSS) 2010, AD, DNS, DHCP, Citrix, VMware ESX 4.x, Data Protection Manager 2010, Power Shell, Dynamics GP 2010, Office 2007 - 2010, SMTP, SSL, Routing / Switching, Dell Server Hardware, VPN, Firewall and Switchvox VoIP systems as well as all hosted systems for our customers. * Managed all Hardware Support Contracts including the renewal process as well as any requirements for replacement of systems or parts.

Carlsbad, Ca.

LMR Solutions is a full-service program and project management firm helping organizations evaluate and standardize on Project Management (PM) processes, training, Microsoft technologies, and staff augmentation.* IT Manager - Conducted all IT related infrastructure design, build and maintenance for the company. prioritizing and implemented multiple high profile projects, completing them on time and within budget. * Work expanded into collaboration with the Sales force, Project Managers and Analysts in the design and support of the company’s customer base. * Research new systems and processes to streamline the management and support of the company’s infrastructure. Keeping good documentation on the environment as well as ordering and inventory tracking of all IT related hardware and software.

Carlsbad, Ca.

Salient Networks Provides telephone systems and IP telephony solutions, including Cisco VoIP, Avaya Definity and Octel.* Managed the companies team of Engineering Support Engineers. Providing support for our field engineers.* First line of support for customer technical issues through remote VPN connectivity. Providing remote support solutions eliminating the cost and time required for onsite field engineer work.* Performed local field design and maintenance for many of the companies local, San Diego based customers.* Liaison to many of the companies customer management, developing relationships and making sure our strategies for support our customers was inline or beyond the requirements of the contract.

San Diego

Cardinal Health is the leading provider of products, services and technologies supporting the health care industry.* During 14 years with Cardinal Health/Pyxis I developed and managed the IT Helpdesk. Worked as a Sr. Systems Engineer (Windwos, Novel, HP UX and EMC, Compaq SAN Storage as well as a Sr. Network and Telecommunications (PBX and VoIP)* Sr. Systems Engineer - Designed, Built and Maintained the companies Windows and Novel OS Systems, including but not limited to Active Directory, Exchange, as well as the HP UX - Legato Enterprise Backup System.* Network/Telecommunications Engineer - Designed, Installed and Supported the company’s initiative to move to a completely VoIP environment (Cisco). Worked as the lead for a team of engineers on technical design and implementation of Cisco CallManager, a number of different Cisco Voice Gateway Platforms, as well as Cisco Switching hardware. Designed and built a complete Enterprise wide Cisco Video Conferencing solution.* Was the point person for working with AT&T, MCI and Time Warner in the ordering, design and implementation of all company circuits, DR plans and large call routing systems. * Managed many Network/Telecom Engineering projects that have been at locations all over the United States as well as in Canada, Mexico and Puerto Rico.

Bachelor Of Science - Bs, Computer Science

Aeronautical/Aerospace Engineering Technology/Technician

Bachelor Of Science - Bs, Computer Science

Bachelor'S Degree, Computer Science