Robin Mudge Email & Phone Number

Effectively overcame customer objections in a reassuring and convincing manner.Effectively closed sales while maintaining below 6% returns rate.Cross sold and up sold customers to ensure that they bought a complete solution that would effectively suite their needs. Leveraged skills and capabilities to improve customer retention levels, increase revenues and lead team initiatives.Consistently ranked as one of the company Top Performers.Continually exceeding monthly sales numbers and quality satisfaction surveys.

Oversaw the entire account management life cycle for high-end print media publication company.Implementation of promotional products that optimized revenue levels in a saturated market.Supervised workers to ensure productivity and task completion.Increased contract retention by 30%.Produced productivity reports for supervisors to track employee and fiscal progress.Developed strategies for improving and maintaining quality of products and increasing contract retention rates.Managed new and existing accounts to ensure goals and products were accurately completed.Scheduled start dates, lay out lots, schedule subcontractors, and meet pre-set completion dates.Cultivated positive and enduring relationships with clients.