Robin Johnson Email & Phone Number

United States

Traveling mobile pack volunteer coordinator

Batavia, Illinois, United States

Owner and Manager, Essential Functions Include; Previously known as R&K Ventures Oklahoma (2014-2019)• Correspondence/communications with tenants and vendors• Preparation and distribution of monthly financial reports• Manage budget preparation• Manage annual reconciliations• Manage monthly variance reports• Manage Aged Delinquency reports, tenant collections, send out delinquency and reminder letters• Prepare tenant correspondence, primarily for rent changes• Manage tenant issues, primarily accounting related, effectively and with proper follow-through• Manage tenant move-out packages• Manage contract administration including document preparation; assist with bid process of contract services and construction work• Review and code property invoices for payment• Direct tenant charges

An upscale refurbishing business offering relevant home furnishings at affordable prices.

Winfield, Illinois, United States

Open new franchise location - closely assisting owners with pre-opening facility, furniture, and fixtures with full room set up. Partner with owners in recruiting start-up staff, extensive training seminars, coaching staff in learning the Primrose way - teaching curriculum presentation, and meeting all DCFS requirements. Food Manager Certified, DCFS Director qualified, CPR, First Aid and Epi-Pen certified. Mentoring teaching staff to bring out personal excellence! Student behavior management, classroom organization, 45 and 90 day staff observations and goal/growth setting. Supply ordering and budget monitoring for classroom supplies. Expert in parent communications and conflict management with WIN-WIN-WIN being the only acceptable outcome. External marketing events for increased community exposure. Monthly staff presentations to motivate and educate staff. Full belief in the 4 Principals of Service : Great each day with joy! Deliver the WOW! Form lasting relationships, and treat all people with warmth and sincerity! Children are our future!

Greater Chicago Area

Carol Stream, Illinois, United States

Partnering with Primrose Franchise Owners to provide early childhood education that forges a path to a brighter future for all children! Facility Tour champion with 71% conversation rate of tour to enrollment !

Dupage County, Illinois, United States

Locate housing for incoming refugees from foreign countries with no US ties, assist in budgeting, acclimation to the United States.

Gentry, Arkansas, United States

Code Enforcement Officer, assist the City of Gentry in accomplishing community goals, such as protecting property values and the environment. Mastery of various techniques to gain compliance with duly-adopted regulations such as land use and zoning ordinances, health and housing codes, sign standards, and various codes assumed for protecting the public health and welfare. Assisting the animal control department as needed with animal control and facility maintenance. Ensuring compliance with policies, codes, rules, regulations, and permits in a proper, timely fashion within the limits of the law. Assisted Gentry Police Department with crowd and animal control at citywide festivals. Creation and execution of public service events.

FYT Contact Center SupervisorCompleted Contact Center Representative Training through Arvest University Consumer Loan Training, and Supervisor Training –skilled in Customer Escalation Calls.Direct Supervisor for 25 Associates and Lead Representative’s, Creation of 120 Day and Yearly Evaluation’s for all Direct Reports, creation and presentation of disciplinary documents, Compliance and Time Cards, Monitoring and Supervision of all Direct Reports Performance Expectations and Metrics (KPI). Associate Career Pathing. Creation of Weekly Sales Blitz/Motivation. Supervision of “Fun Committee” – Planning of all FYT Contact Center events, celebrations and events. Creation of motivating emails and campaigns to increase sales awareness. BAI Initiative Planning Team- Contact Centers. Plan and Execute monthly “Think Tank” sessions- Contact Center Feedback from Associates

FSR Training March 2015. Personal and Business Account creation, IRA/Time Account Maintenance, Blue IQ Trouble shooting, and Customer InterventionHonors: Outstanding Customer Service – October Board Meeting, Legendary Customer Service Award – October 2015 Sales Rally, October Leader Credit Card Approvals (201) Invited to Annual Planning Session – October 2015, November 2015 -Appointment to Chair/create new “Fun Committee” to increase associate job satisfaction. Licensed Banker Associate designation through Arvest Insurance and Arvest Wealth Management - Arkansas Life Insurance License. Notary - State of Arkansas.

Promoted from part time sales associate to Store Manager at 6 weeks on the jobIncrease Beauty Club Card Sales 432%, store ratio 1 of 5 customers, personal ratio 1 of .87 customers. Decrease Shrink from 1.35% to .65%, decrease out of stock ratio from 9.05% to 2.35% by accurate analysis of local buying trends. Maintain all Key Performance Indicators above goal, number one point store in district of 12 stores, in top 5 in Territory of 100 stores.Honors: Nominee for Store Manager of the Year, based on incentive goals - awarded trips to Dallas and Puerto Vallarte, Mexico Duties: Retails Sales, Talent acquisition and retention - Training staff from multiple locations, Cash Management and bookkeeping, Sales Calls, Inventory Management, Plan-o-grams, building maintenance.

Retail Sales and marketing, Hair and Skin care services – licensed CosmetologistAttended Cosmetology School 2011 to 2112

Kansas, Ok

Live-in house parent for 10 children in need- responsibilities included; home counseling, biblical education, nutritional habit development and healthy living example for entire organization of up to 70 children. Provide youth worship and leadership. Manage nationwide donations to storeroom - unpacking, sorting, merchandising, store maintenance and annual Christmas ‘Open House’ Event. Coordinate and manage/disburse annual Christmas nationwide donations to youth. Assist in food store with bulk ordering, food prep, butchering, stocking, inventory, and equipment/store cleaning. Assist in creation of personalized Plan-of-Care for each child, which considered their physical, spiritual, educational, and emotional needs (Equine Therapy Included) Honors and Accomplishments: “House Parents of the Year” 2007

Dodge City, Ks

Manage staff of 22 – continuing education trainer and team builderState Regulations and compliance coordinatorBudget $250,000.00/year, /Decrease expenditures by over 20%, increase attendance from 32 to 160Fundraising, Sales, grant writing, event planning coordinator, public speaking, marketing and advertising

Dodge City, Ks

Teen Center with 1 event per month - grown to 20 events per month with 2000 in attendance Fundraising, grant writing, event planning, marketing and advertising, volunteer coordination, staff training, sales, and public speaking and program management

Dodge City, Ks

Event Coordinator for City of Dodge City, working closely with Economic and Development Corporation and Chamber of CommerceMarketing and Advertising, Public Media Liaison, Sales, Product Development/Design, Volunteer Training/Coordinator, Board of Director Liaison