Rob James Email & Phone Number

Dallas, Texas, United States

Drive the vision, ideation, and strategic planning of UI/UX initiatives that shape Citi's customers' rewards user experience across various products and platforms. Lead multiple design teams to ensure cohesive and impactful design execution, guiding all stages from concept through to successful implementation.Spearhead the creation and evolution of robust design systems and streamlined departmental processes to standardize design efforts, enhance operational efficiency, and reduce potential risks. Establish consistent design principles and tools that empower teams to deliver aligned, high-quality results.Offer strategic creative direction and hands-on mentorship, fostering an innovative and collaborative environment. Promote inclusive design principles that prioritize accessibility and diversity, advocating for user-centered experiences that meet varied user needs.Manage the full lifecycle of premier rewards journeys, leveraging budgets from $100K to over $1M to create digital experiences that maximize user engagement and retention. Utilize data-driven insights to shape experiences that add significant value and align with user expectations.Partner closely with teams across functions to ensure design concepts not only align with but also elevate core business objectives and brand values. Facilitate productive exchanges between departments, balancing user needs with business strategy to produce cohesive, results-driven designs.

Dallas, Texas, United States

Supported the Creative Director in team and project management. Ensure that all design work met high standards of quality, including visual design, user experience, and interaction design across desktop, mobile responsive, and app platforms. Provide guidance and feedback to a team of senior and junior designers and copywriters. Stay up-to-date with emerging trends in UI/UX design and digital experiences, and recommend new tools and techniques that improve our work. Helped ensure that all projects were completed on time and within budget.

Dallas, Texas

Projects include branding, internal and external videos, photo shoots,social media marketing, and print collateral. Clients include API Resources, Poo-pouri, Food & Drink Resources, The Garrity Group Public Relations, A Su Lado, Crossfit Heat

Dallas/Fort Worth Area

Lead of the in-house creative team that services 5 brands. Works closely with Marketing to concept and execute national promotions, product and program launches, social & digital advertising, and local store marketing initiatives over multiple media platforms, in. Design UI/UX, develop, launch and manage various digital platforms and apps. Responsible for providing direction, working with and giving approval of content from external agencies, freelancers, photo/video shoots, and print vendors. Head of A/V production for conferences and big events.

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Responsible for franchisee Local Store Marketing media requests and Internal/System-wide videos. As well as the different odds and ends to keep the vibe alive.

Plano Texas

Contracted through Creative Circle, responsible for working with the Corporate Marketing Division team to create various collateral needed for the other nation-wide divisions.

Responsible for conceptualizing, creating, designing, and producing any kind of media in relation to certain events, sermon series, or advertisements with short deadlines ranging from one week to the “day of.” The types of media included banners, flyers, pamphlets, videos, short films, packaging, etc. Programs used heavily include Adobe Photoshop, InDesign, Illustrator, Premiere Pro, After Effects, Audition, Soundbooth and Acrobat. Additional experience with Final Cut Studio, Maya, and Cinema 4D. Also responsible for assisting in all production needs (youth and adult services) in the areas of video and lighting.

Albuquerque, Nm

Responsible for creating, designing, and producing any kind of media in relation to events, sermon series, or advertisement.

Responsible for diagnosing, repairing, building and maintaining hardware and software on computers, with either Mac or Windows OS. Also, responsible for providing full customer service answering phones and assisting walk-in clients.

Responsible for the designing and pre-production of the weather and TV listings page. Also responsible for assigned articles and photo polls in the youth section of the newspaper.

Bachelor Of Science, Graphic Design, B

Graduated with Advanced Achiever Honor.

Bachelor Of Fine Arts, Interdisciplinary Film And Digital Media