Robyn Wright Email & Phone Number

Tampa, Florida, United States

• Support assigned Client Managers by proactively monitoring existing renewal business with timely generation of quotes, validation of service contracts, auditing and management of all aspects of the renewable pipeline.
• Provide outstanding and enthusiastic customer service and communication both by phone and email. Respond quickly and accurately to requests from inside resources as well as outside clients.
• Prepare and submit accurate orders to purchasing. Help ensure deals are registered through partnership with Deal Registration Desk.
• Responsible for effectively communicating and positioning Partner and authorized support programs within the partner community and installed base. Develop and maintain an in-depth knowledge of Partner programs and.
• Provide detail reporting and asset tracking for clients on an as-needed basis
• Interact extensively with clients for upselling level of service contracts, positioning multi-year contracts, technology refreshes as well as co-terming contracts from various technologies for an annual renewal date.

Overland Park, KS

Kansas City, Missouri Area

• Support 40+ Sales Representatives and five Regional Sales Managers working remotely across the US in day-to-day operations.
• Assist attorney with contract development and review and pricing, ensuring documents for accuracy and completeness.
• Respond to clients with courtesy, clarity and diplomacy.
• Perform executive and confidential administrative support to the Business Line Manager.
• Coordinate scheduling and travel arrangements for staff.
• Manage the daily operations of the office, routing emails and maintaining office equipment and supplies.