Robyn Charles Email & Phone Number

Fredericksburg, VA, US

Quantico, Virginia, United States

• Leadership Development Specialist (LDS) and Program Manager (PM) performing a variety of specialized professional training and education functions and duties, with primary concentration on leading the agency-level.
• Develop, manage, facilitate, and evaluate a portfolio of enterprise-wide leader development programs. This includes cohorts and action learning projects that serve all levels of employees in dispersed work environments.
• Manage and coordinate the DoD and commercial leader development programs that are external and/or internal to the agency including: identifying opportunities, tracking timelines, marketing, recruiting, vetting.
• Identify gaps in leader development opportunities and seek methods to address gaps.
• Assess the learning outcomes, design, effectiveness, and return on investment of curricula, training programs and portfolios of programs, using internal and external assessment methods and tools.
• COR for leader development contracts including writing Statements of Work, budget execution, and managing/monitoring contractor performance.

As Instructional Systems Specialist (ISS), I provided leadership and coordination on large scale projects with multiple divisions including operational and non-operational, numerous Field Offices, and other enterprise members to develop educationally sound products.

• As Training Liaison and Change Management Specialist, I serve as the key advisor & consultant to executive management of the division or office to which assigned regarding training programs & organization change.
• Analyzes current or proposed operational training needs to evaluate their actual or potential effectiveness in achieving results; recommends new policies or modifications to existing policies; proposes solutions to.
• Works directly with executive personnel in resolving problems encountered that are extremely complex; of significant technical difficulty; and/or entail issues which are controversial in nature & require extreme care.
• Partners with HR, training & development, & change management offices in other agencies, with the public/private sectors and/or professional organizations to exchange information & develop useful programs & tools.
• Provides executive management with coordinated planning efforts for the development of current & future training programs, change management initiatives, etc. of the division through extensive experience & knowledge.
• Collaborates with and/or leads management in employing change process concepts & techniques by assessing organizational readiness for change, marketing organizational awareness, & leading change initiatives.

• As the Program Coordinator for the Victim Services Division, I accomplished the following duties:
• Developed and organized programs and activities to support the strategic direction of the Victim Services Division (VSD).
• Implemented and managed changes and interventions of standing programs to ensure long-term division goals were achieved.
• Coordinated activities between multiple projects to ensure they align with the division’s mission and goals.
• Developed and implemented new professional development initiatives for the division.
• Served as the Teacher Assistant (TA) for four hybrid undergraduate and graduate level Victim Services courses sponsored by UVA, courses were held twice a year.

• Acting Unit Chief (30 days)
• Provided leadership and coordination on large scale projects with multiple division including operational and non-operational, numerous Field Offices, and other enterprise members to develop products for several of the.
• Provided leadership, coordination, and expertise in Instructional Systems Design (ISD) while working with Bureau, local law enforcement, public and private sector Victim Service Specialists, and international partners.
• Program Manager for the FBI’s Leadership Competency Model; developing, managing, and disseminating presentations and workshops to develop leadership skills in all levels of Bureau employees
• Project Manager (PM) for the Onboarding for Senior Leaders course; new Senior Supervisory Intelligent Analysts, Assistant Special Agents in Charge, and Administrative Officers
• PM for the Senior Leaders course; leadership course for all GS-15 FBI supervisors; Director’s Priority Initiative

• Taught objectives and skills mandated by Spotsylvania curriculum maps & SOL standards.
• Taught general education courses including grade levels 9-12
• Curriculums taught: World History, Government, African American History & Sociology
• Collaboration with administration, teachers, guidance & other staff members to promote student success
• Planned a program of study that, as much as possible, meets the individual needs, interests, &abilities of students.
• Created a classroom environment that is conductive to learning & appropriate to the maturity & interests of students.

• Ensured at-risk students were provided preventative remediation measures assisting with every day challenges and achieving academic success
• Taught objectives & skills that will improve academic success, communication, cooperation, organization, study skills and self-discipline
• Provided parent workshops relating to academic improvement & youth development
• Served as drop out prevention contact for all students
• Collaborated with administration, teachers, guidance & other staff members to promote student success
• Served as liaison between student, family, school & community

• Taught Mental Retarded (MR), Learning Disabled (LD), and Emotionally Disturbed (ED) students
• Taught self contained, ED (grades 9 – 12 all subjects), and collaborative classes
• Curriculums taught: Functional English, Environmental Science, World Geography, and World History
• Responsible for developing, updating and implementing Individual Education Plan (IEP)
• Responsible for individual education of self contained students, as well as, collaborating with general education teachers to provide suitable environment for both special education and general education students in.

Master In Secondary Education, Teaching Certification

Bs In Government And Public Administration, Leadership

Activities and Societies: Phi Mu Fraternity, Residence Hall Association, Student Government Association, Woman's Lacrosse Team, Football.