Rodden Shaw Email & Phone Number

London, England, United Kingdom

At Q5 I am responsible for IT and information governance globally. During my time at Q5 I have planned and executed our migration from disparate cloud services to Microsoft 365, which has improved our productivity and security posture while significantly reducing per-user costs. I manage our day-to-day IT operations and ensure that we remain compliant with relevant information governance laws relevant to the jurisdictions in which we operate. I also manage our vendor relationships, aiming to… Show more At Q5 I am responsible for IT and information governance globally. During my time at Q5 I have planned and executed our migration from disparate cloud services to Microsoft 365, which has improved our productivity and security posture while significantly reducing per-user costs. I manage our day-to-day IT operations and ensure that we remain compliant with relevant information governance laws relevant to the jurisdictions in which we operate. I also manage our vendor relationships, aiming to maximise savings while ensuring our employees receive the best service possible. Show less

London, England, United Kingdom

At 3i I worked to bring the global Infrastructure division into compliance with GDPR. I worked across the company, with people at all levels. I created and managed the project plan that was used to review and cleanse personal data in various forms. Working with the Compliance team I created and communicated new policies and procedures to ensure that the division would remain in compliance with GDPR after its implementation.

Logistical management of the staging for a variety of events, from small plinths at one-off events to multiple stages for European tours.

Responsible for supporting the events team, ensuring that everyone was organised, that deadlines were met and relevant information distributed. Day to day duties ranged from arranging travel and minute taking to managing the registration process for participants and the distribution of materials to 240+ event sites. Also performed statistical analysis on sales figures, ensuring that marketing focus was efficiently directed and targets were met.

Responsible for selling various financial products, whilst maintaining good customer relations and adhering to all relevant company and legal policy. Day to day duties including managing a float, emptying the ATMs of customer cheque deposits, verifying their totals and sending them to be processed, dealing with customers' complaints, actioning customers' requests, filing all necessary and relevant paperwork, assisting with in-store promotions, managing the diaries of customer managers and other… Show more Responsible for selling various financial products, whilst maintaining good customer relations and adhering to all relevant company and legal policy. Day to day duties including managing a float, emptying the ATMs of customer cheque deposits, verifying their totals and sending them to be processed, dealing with customers' complaints, actioning customers' requests, filing all necessary and relevant paperwork, assisting with in-store promotions, managing the diaries of customer managers and other general administration. Show less

Worked both in sales and in customer services, as well as assisting in the staging of in-house events for customers, external organisations and some charities. Also performed PR duties for the store at these events. Administrative duties included; operating a small bureau de change, responding to customers' correspondence and dealing with their complaints, administering loyalty card database and resolving any problems pertaining to it, writing and developing policy and training documents… Show more Worked both in sales and in customer services, as well as assisting in the staging of in-house events for customers, external organisations and some charities. Also performed PR duties for the store at these events. Administrative duties included; operating a small bureau de change, responding to customers' correspondence and dealing with their complaints, administering loyalty card database and resolving any problems pertaining to it, writing and developing policy and training documents, assisting other departments with problems and helping foreign customers claim VAT refunds. Show less

Bachelor Of Laws (Llb) (Hons), Law, 2.1

Access To He (Law), Law

Education record