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Roger Benson is a Client Executive at LivePerson. He possess expertise in unified communications, voip, video conferencing, managed services, avaya technologies and 8 more skills.
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Client ExecutiveLivepersonCalifornia, United States
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Director, Partner And Enterprise AccountsNectar Services Corp. Feb 2024 - PresentSan Francisco Bay AreaNectar Services Corp. a software company that is a leader in the development of network monitoring and management software for voice, video, data and advanced applications for the Unified Communications industry. -
Senior Account ManagerCyara Jul 2021 - Jan 2024California, United StatesCyara is the world's leading Customer Experience (CX) Assurance platform provider. Cyara helps enterprises proactively measure operational CX from the outside in, identify customer-impacting defects, and become agile to enable continuous delivery across digital and voice channels. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale.* Responsible for penetrating and developing named strategic accounts (within Fortune 500) for their CX assurance requirements for IVR, agent-based phone systems, and Conversational AI , voice/chat BOTS.* Maintain a select group of direct accounts to provide an excellent customer experience and grow revenue within.* Drive revenue through strategic channel partners (Genesys, AWS, Accenture, etc.) and go to market campaigns.* Specialized in selling software as a service (SaaS) product suite and navigating all aspects of sales cycle. -
Territory Manager, Uc WestIr Jul 2015 - Jun 2021San Francisco Bay AreaResponsible for developing new opportunities for enterprise companies in the western United States to more effectively manage their UC ecosystem and contact centers leveraging the Prognosis Platform and our Collaborate solution. Key objectives include reducing finger pointing, troubleshooting times, and expensive outages in both the contact center and enterprise voice environments (Avaya, Cisco, Skype for Business, MSFT Teams, Polycom, NICE, Verint). Products and services inclusive of IR's on on-premise hybrid Performance Management Solutions as well as our new SaaS offers focused on MSFT Teams and Zoom. -
Senior Sales ExecutiveCarousel Industries May 2011 - Jun 2015San Francisco Bay AreaJoined Carousel Industries by way of the aquistion of UTDI in May of 2011. Worked within commercial, government and education accounts in delivering best in class solutions for VoIP, Contact Centers, Video and data applications. Highly experienced sales and technical professional with over 15 years of experience in voice, contact centers, data, video equipment and carrier services. Background to include all facets of telecommunications, video conferencing, UC collaboration, systems engineering, project management, and consultative systems sales. -
Director Of State And Local Government SolutionsUnified Teldata, Inc. Aug 1999 - May 2011San Francisco Bay Area• Led account teams in the development of long term technology plans for various local and federal agencies including US Department of Labor, US DOE Lawrence Livermore Labs, Alameda County, Contra Costa County and City and County of San Francisco.• Directly partnered with leading hardware manufacturers to create “best of breed” solutions allowing customers more flexibility in the application of technology to business goals• Led multi functional teams thru the successful deployment of numerous technologies including, VOIP, WAN, LAN and Security • Created VOIP driven customer solutions that reduced cost and improved operational efficiencies thru trunk consolidation, SIP integration, and hardware consolidation• Partnered with several hardware vendors to bring whole system solutions to bear including Cisco, Avaya, Verint, Polycom, NICE and Nortel• Successfully implemented SIP trunking for the Bay Area 211 facility.
Roger Benson Skills
Frequently Asked Questions about Roger Benson
What company does Roger Benson work for?
Roger Benson works for Liveperson
What is Roger Benson's role at the current company?
Roger Benson's current role is Client Executive.
What is Roger Benson's email address?
Roger Benson's email address is rb****@****ies.com
What is Roger Benson's direct phone number?
Roger Benson's direct phone number is +170378*****
What are some of Roger Benson's interests?
Roger Benson has interest in Social Services.
What skills is Roger Benson known for?
Roger Benson has skills like Unified Communications, Voip, Video Conferencing, Managed Services, Avaya Technologies, Network Architecture, Telecommunications, Saas, Sip, Network Security, Wireless Networking, Ups Systems.
Who are Roger Benson's colleagues?
Roger Benson's colleagues are James Parkin, Vinicius Yazbek, Yael Arbel, Ben Thompson, L. C., Yaron Ashual, Mohamed Ezzerouali.
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Roger Benson
United States3fast.co, kandji.io, sinch.com5 +184569XXXXX
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2aol.com, cvgrp.com -
Roger Benson
Sarasota, Fl6gmail.com, accenture.com, gmail.com, verizon.net, parkplacetechnologies.com, bnymellon.com -
2bankofny.com, bnymellon.com2 (800) 3XXXXXXX
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