Roger Luna

Roger Luna Email and Phone Number

Sr. Technical Support Engineer at BigPanda @ BigPanda
Roger Luna's Location
Sunnyvale, California, United States, United States
Roger Luna's Contact Details

Roger Luna work email

Roger Luna personal email

n/a
About Roger Luna

Experienced Software Engineer with in the mobile development industry. Skilled in Java, Python, Android Development, and PHP. Strong engineering professional with a Bachelor of Science (BS) focused in Computer Engineering from San Jose State University.

Roger Luna's Current Company Details
BigPanda

Bigpanda

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Sr. Technical Support Engineer at BigPanda
Website:
bigpanda.io
Roger Luna Work Experience Details
  • Bigpanda
    Senior Technical Support Engineer
    Bigpanda Mar 2022 - Present
    Redwood City, California, Us
  • Bigpanda
    Technical Support Engineer
    Bigpanda Dec 2019 - Present
    Redwood City, California, Us
  • Tecarta, Inc.
    Mobile Engineer
    Tecarta, Inc. Jan 2018 - Present
    Tecarta is a start up company, highly experienced in mobile development, dedicated to accelerate existing software projects and launch native iOS and Android apps. Tecarta’s book reference engine app maintains a 4/5 star rating across the App Store, Play Store and Amazon Store, and the app has over 1 million active usersExperience:- Delivered two native Android applications including UI, core functionality, and back-end API integration (Android SDK, Java, MySQL, and AWS)- Defined development milestones and presented clients with results for feedback- Communicated with clients answering any technical specifications ensuring requirements were met- Expanded audio UI features to company’s flagship app increasing user interaction by 5% (Android SDK, Java, and AWS)- Added accessibility requirements to native apps increasing user satisfaction 100% (Android SDK, Flutter SDK, Java, and Dart)- Mentored junior engineers and provided them with feedback on their designs and code
  • Tecarta, Inc
    Technical Support Engineer
    Tecarta, Inc Jun 2013 - Dec 2017
    - Increased available content in the company's flagship app by 90%, developing a data pipeline that transformed client’s data files for mobile deployment (Java, Python, Bash/Unix tools, JavaScript, SQL, and HTML/CSS)- Consulted with clients regarding their data files to generate technical specifications for processing- Contributed to mobile engineering teams by supporting customers, escalating bugs, and troubleshooting apps- Minimized time needed to create text-to-speech audio files by 80% (Python, AWS Polly)- Streamlined the automation process of all in-apps across multiple stores and multiple apps (Python and Google APIs)
  • Tecarta, Inc.
    Intern/Co-Op
    Tecarta, Inc. Jun 2011 - Jun 2013
    - Contributed to improving help desk response time by implementing macros with in Zendesk system- Optimized manual black box testing of iOS and Androids apps by identifying incorrect/missing features, behavior/performance errors, and initialization errors- Reduced software defects by logging and tracking bugs through Assembla
  • Clean Innovation Corp.
    Administrative Assistant
    Clean Innovation Corp. Jan 2010 - Jun 2011
    - Contributed to the automation of payroll and benefit based on specific parameters (MS Excel) - Accelerated translation of important documents from English to Spanish - Expanded HVAC team by recruiting and interviewing all candidates
  • San Jose City College
    Mathematics Tutor - Algebra To 3D Calculus
    San Jose City College Aug 2008 - Sep 2009
    San Jose, Ca, Us
  • Abm Janitorial Services
    Administrative Assistant
    Abm Janitorial Services Jan 2007 - Jun 2009
    Sugar Land, Tx, Us

Roger Luna Skills

Computer Engineering Software Development Android Development Mobile Applications Java Php Photoshop Html Css

Roger Luna Education Details

  • San José State University
    San José State University
    Computer Engineering
  • San Jose City College
    San Jose City College

Frequently Asked Questions about Roger Luna

What company does Roger Luna work for?

Roger Luna works for Bigpanda

What is Roger Luna's role at the current company?

Roger Luna's current role is Sr. Technical Support Engineer at BigPanda.

What is Roger Luna's email address?

Roger Luna's email address is rl****@****anda.io

What schools did Roger Luna attend?

Roger Luna attended San José State University, San Jose City College.

What are some of Roger Luna's interests?

Roger Luna has interest in Children.

What skills is Roger Luna known for?

Roger Luna has skills like Computer Engineering, Software Development, Android Development, Mobile Applications, Java, Php, Photoshop, Html, Css.

Who are Roger Luna's colleagues?

Roger Luna's colleagues are Joe Mama, Jeremy Goodwin, Joe Rossettie, Harsh Singh, Melissa Garon, Shrm-Cp, Cpcc, Koryna Turner, Keith Porter.

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