Roger Redding Email & Phone Number

United States

Dallas/Fort Worth Area

NETWORK SALES SUPPORT PROJECT / PROGRAM MANAGER• Directed client-driven infrastructure builds for advanced switched Ethernet services. • Provided overall direction and technical / analytical guidance to project and programs teams spanning multiple organizations and countries and outside suppliers / vendors. • Conducted end-to-end project management of multiple large projects and managed sub-components of large programs. • Led international cross functional teams to complete projects or programs deliverables within allotted timeline and budget. • Developed precise project plans, ensured communication and achievement of critical milestone dates, and resolved project barriers, while leading cross functional / organizational teams to deliver customer timelines.• Integrated vendor deliverables and drive expectation dates on-time through AT&T internal organizations.Select Highlights• Coordinated an average of 240 projects monthly. • Improved service installation by 9%. • Reduced project barriers by 6%. • Improved customer experience by 14%.

Dallas/Fort Worth Area

PRESIDENT• Implemented market research for small businesses.• Project managed the purchasing, advertising, selling and shipping of products sold via the internet. • Developed relationships with national and international wholesalers and manufacturers.• Created supply chain management strategy for over 400 different items to be sold and shipped to customers.Select Highlights• Achieved 100% customer satisfaction rate from customer documented reviews..• Created market research database to determine sale through rate for internet sales.• Defined and documented project scope for one, three and five year business plans.

Dallas/Fort Worth Area

• Managed project to implement Ethernet to the cell site (ETTCS) contracts between AT&T and mobile carriers with the Wholesale organization.• Identified key internal / external stakeholders necessary for project completion and developed overall strategy for execution of high value projects. • Defined project scope and objectives, guided activities of project / program team including delegating tasks to team members, identified resources, and established master timeline for deliverables. • Developed realistic project plans supporting installation of ETTCS for mobile carriers. • Managed projects for client driven infrastructure builds for switched Ethernet and copper services. • Functioned as team leader responsible for tracking revenue, on time performance and forecasted revenue.Select Highlights• Exceeded annualized revenue goal by $.6 million. • Improved on time performance by 3%. • Recognized and compensated by upper management; received AT&T's "Best of the Best" Award.

Plano, Tx

• Delivered creative and innovative solutions for deployment of DSL in Business Marketing organization for projects that were complex, rarely follow repeatable framework, typically spanned multiple business units or were company-wide, and require high level of analysis. • Coordinated with vendors, stakeholders, and championed projects across multiple organizations. • Developed detailed work plans, schedules, estimates, resource plans, and status reports.• Conducted project / program meetings and tracked and analyzed project / program progress. • Functioned as liaison for vendor partnership. • Ensured adherence to signed contracts. • Project managed implementation of new DSL call center and technical support teams. • Executed analysis and evaluation of vendor performance; performed total quality management legal rights; authorized work; managed change to ensure profit generation; inspected and verified services; and reported financials to upper management.Select Highlights• Reduced organization's budget by 4%. • Tracked $75 million budget and ensured compliance with contract specifications.• Promoted into wholesale marketing organization to project manage large scale Ethernet services.

Dallas, Tx

• Conducted project / program meetings, managed integration of vendor tasks, and reviewed vendor deliverables for infrastructure deployment of DSL. • Supervised management staff responsible for envisioning, categorizing, measuring, and analyzing risk and reward of potential alliances with DSL vendors. • Influenced and clarified staff accountability, defined project scope, and developed key business analysis tools for tracking and maintaining alliance evaluation criteria. • Advocated quality standards, assessed vendor deliverables, reported milestones to CFO, and was promoted to Associate Director.

Master Of Liberal Arts, Liberal Arts And Sciences/Liberal Studies, Gpa 3.6

Bachelor Of Business Administration (Bba), Engineering/Industrial Management, 3.95

Activities and Societies: Alpha Chi National Honor SocietySelected by Dallas Baptist University professors and board of directors.