Technical Support Engineer
Current
Aug 2024 - Present
AeroLeads people directory · profile
Rohan Agarwal Email & Phone Number
System Administrator | Cloud Engineer | DevOps Engineer | RHCE Certified Professional
at
Salesforce
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
System Administrator | Cloud Engineer | DevOps Engineer | RHCE Certified Professional
Location
Jaipur, Rajasthan, India
Company size
Who is Rohan Agarwal? Overview
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Quick answer
Rohan Agarwal is listed as System Administrator | Cloud Engineer | DevOps Engineer | RHCE Certified Professional at Salesforce, a with 46706 employees, based in Jaipur, Rajasthan, India. AeroLeads shows a matched LinkedIn profile for Rohan Agarwal.
Rohan Agarwal previously worked as Technical Support Engineer at Salesforce and Support Engineer at Rackspace Technology. Rohan Agarwal holds Bachelor Of Technology, Information Technology from Rajasthan Technical University, Kota.
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Salesforce
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Profile bio
About Rohan Agarwal
With over 5 years of experience in the IT industry, I have honed my skills in system administration, automation, cloud and DevOps, with a strong focus on improving system efficiency and streamlining processes. My expertise in shell scripting, AWS and various DevOps tools has enabled me to create robust and scalable solutions, ensuring high system reliability and performance.
Current workplace
Rohan Agarwal's current company
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Salesforce
7 roles
Rohan Agarwal work experience
A career timeline built from the work history available for this profile.
Support Engineer
• Monitor the private cloud infrastructure and services, ensuring their availability, performance,• Installation, administration, and troubleshooting of Linux servers including Ubuntu, CentOS, and RedHat distributions.• Automated log monitoring and alerting processes with shell scripts, improving system reliability and reducing response times by 30%.• Proficient in managing web servers such as Apache and Nginx, including installation, administration, and troubleshooting.• SSL Certification installation on Webserver (Apache/Nginx/http) & Installation/Troubleshooting of IP/ID/FIM.• Load Balancer Configuration and Troubleshooting and Basic Knowledge of DR/Backup/WAF• Log Management and Encryption.
Jun 2022 - Jun 2024
Srce
• Monitoring of graphs and errors in Zenoss and Grafana. • Troubleshooting the discrepancy and errors found in graphs, from the • application and audit logs. • Incident and change management. • Linux troubleshooting based on errors and graphs.
Mar 2022 - Jun 2022
Customer Service Technical Support
• Provided technical assistance in installing configuring, maintaining, upgrading and patching of customers RHEL servers. • Worked on support tickets over Salesforce to troubleshoot technical problems related to Linux servers. • Research customer issues and recorded information in Red Hat Knowledge (KCS) base articles for future use. • Coach the team & new hires on technical concepts as well as customer handling. • Handling and managing customer escalations.
Jun 2020 - Jan 2022
Support Engineer
Gorismo Technologies
• Managing customer support tickets and issues through phone, chat & web. • Collaborate with engineering to file feature requests and work over Bugzilla tickets. • Provide technical assistance while installing and configuring customer Linux systems.
Sep 2019 - May 2020
Assistant Manager
Dec 2017 - Aug 2019
Engineer
Apr 2015 - Dec 2017
Team & coworkers
Colleagues at Salesforce
Other employees you can reach at salesforce.com. View company contacts for 46706 employees →
GM
Griffin Minster
Colleague at SalesforceEvanston, Illinois, United States
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KK
Kyle K.
Colleague at SalesforceNew York City Metropolitan Area, United States
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DM
Dillon Marley
Colleague at SalesforceWestfield, Indiana, United States
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MM
Mary Mamone
Colleague at SalesforceGreater Chicago Area, United States
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CT
Cameron Tait
Colleague at SalesforceVancouver, British Columbia, Canada
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DO
Daisuke Ozaki
Colleague at SalesforceYokohama, Kanagawa, Japan
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JV
Jackie Vowell
Colleague at SalesforceSan Francisco Bay Area, United States
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CM
Charles-Daniel Merlin
Colleague at SalesforceGreater Paris Metropolitan Region, France
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PM
Paul Morin
Colleague at SalesforceGreater Chicago Area, United States
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VN
Vamsi Naresh Vemula
Colleague at SalesforceHyderabad, Telangana, India
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Griffin Minster
Colleague at SalesforceEvanston, Illinois, United States
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KK
Kyle K.
Colleague at SalesforceNew York City Metropolitan Area, United States
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DM
Dillon Marley
Colleague at SalesforceWestfield, Indiana, United States
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MM
Mary Mamone
Colleague at SalesforceGreater Chicago Area, United States
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CT
Cameron Tait
Colleague at SalesforceVancouver, British Columbia, Canada
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DO
Daisuke Ozaki
Colleague at SalesforceYokohama, Kanagawa, Japan
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JV
Jackie Vowell
Colleague at SalesforceSan Francisco Bay Area, United States
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CM
Charles-Daniel Merlin
Colleague at SalesforceGreater Paris Metropolitan Region, France
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PM
Paul Morin
Colleague at SalesforceGreater Chicago Area, United States
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VN
Vamsi Naresh Vemula
Colleague at SalesforceHyderabad, Telangana, India
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1 education record
Rohan Agarwal education
FAQ
Frequently asked questions about Rohan Agarwal
Quick answers generated from the profile data available on this page.
What company does Rohan Agarwal work for?
Rohan Agarwal works for Salesforce.
What is Rohan Agarwal's role at Salesforce?
Rohan Agarwal is listed as System Administrator | Cloud Engineer | DevOps Engineer | RHCE Certified Professional at Salesforce.
Where is Rohan Agarwal based?
Rohan Agarwal is based in Jaipur, Rajasthan, India while working with Salesforce.
What companies has Rohan Agarwal worked for?
Rohan Agarwal has worked for Salesforce, Rackspace Technology, Nuance Communications, Red Hat, and Gorismo Technologies.
Who are Rohan Agarwal's colleagues at Salesforce?
Rohan Agarwal's colleagues at Salesforce include Griffin Minster, Kyle K., Dillon Marley, Mary Mamone, and Cameron Tait.
How can I contact Rohan Agarwal?
You can use AeroLeads to view verified contact signals for Rohan Agarwal at Salesforce, including work email, phone, and LinkedIn data when available.
What schools did Rohan Agarwal attend?
Rohan Agarwal holds Bachelor Of Technology, Information Technology from Rajasthan Technical University, Kota.
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