Ross Castillon Email & Phone Number
@tenable.com
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Who is Ross Castillon? Overview
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Ross Castillon is listed as Elite Technical Support Engineer at Tenable at Tenable, a company with 501 employees, based in Rockville, Maryland, United States. AeroLeads shows a work email signal at tenable.com and a matched LinkedIn profile for Ross Castillon.
Ross Castillon previously worked as Elite Technical Support Engineer at Tenable and Technical Support Engineer at Tenable. Ross Castillon holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
Email format at Tenable
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AeroLeads found 1 current-domain work email signal for Ross Castillon. Compare company email patterns before reaching out.
About Ross Castillon
Ross Castillon is a Elite Technical Support Engineer at Tenable at Tenable.
Ross Castillon's current company
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Ross Castillon work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
- Assist customers with installation, configuration, use, and troubleshooting of Tenable products such as: Nessus, Tenable.sc (Security Center), LCE (Log Correlation Engine), NNM (Nessus Network Monitor), Nessus Manager.
- Data processing and root cause analysis by way of product debugs, PCAPs, HAR captures, Splunk, Wireshark, and system logs.
- Run audit scans according to various compliance standards - PCI, SCAP, NIST, DISA STIG, NSA, GLBA, HIPAA and others such as sensitive file contents, database audits, and application configuration.
- Deploy virtual machines for testing with and against Tenable products. Operating systems include Red Hat, Windows, Mac OS, and virtual appliances.
- Troubleshoot false positives and false negatives from customer scans to assess the need to escalate to developers utilizing Jira.
- Utilize SalesForce for the ticketing system and Knowledge Base articles.
Service Desk Technician
- Supported government agency via phone, self-service tickets, chats, and emails
- Created, updated, and resolved tickets in ServiceNow ticketing system
- Assisted users remotely using Bomgar remote access support software
- Configured and maintained laptops, mobile devices, peripherals, and COTS applications (such as Adobe Acrobat and Microsoft Office 365)
- Managed user accounts via: Windows Active Directory, Cisco RSA Security Console, Citrix XenMobile MDM, and HP PC Backup
Computer Technician
- Provided technical support in person and over phone, text, and email
- Diagnosed, documented, and repaired hardware / software issues on MacOS and Windows computers
- Built custom computers, installed software (such as antivirus, VPNs, and Microsoft Office), and backed up / restored data
Retail Salesperson
- Greeted customers and suggested products based on customers' needs
- Created merchandise displays, changed price tags, and unloaded freight trucks
- Maintained sales areas, conducted cycle counts, and restocked products
Customer Service Representative
- Processed purchases, returns, and exchanges via cash and credit transactions
- Captured names, addresses, and email addresses of customers
- Organized front-end of store, restocked supplies, and cleaned general areas
Colleagues at Tenable
Other employees you can reach at tenable.com. View company contacts for 501 employees →
Thomas Corea
Colleague at Tenable
Martinsburg, West Virginia, United States, United States
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MF
Marcus Fields
Colleague at Tenable
Columbia, Maryland, United States, United States
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BF
Bobby Fischer
Colleague at Tenable
Cornelius, North Carolina, United States, United States
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SQ
Sherrie Quagliana
Colleague at Tenable
East Amherst, New York, United States, United States
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DP
Dustin Palmer
Colleague at Tenable
Littleton, Colorado, United States, United States
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GT
Grant Thienemann
Colleague at Tenable
Ridgeway, Virginia, United States, United States
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TH
Trevor Henney Mba
Colleague at Tenable
Greater Boston, United States, United States
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RL
Ramsay Leigh
Colleague at Tenable
Glen Burnie, Maryland, United States, United States
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JR
Jose R. Fernandez De Alarcon
Colleague at Tenable
Greater Madrid Metropolitan Area, Spain
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JG
Jacob G.
Colleague at Tenable
Baltimore City County, Maryland, United States, United States
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Ross Castillon education
Bachelor Of Science - Bs, Cybersecurity And Information Assurance
Associate Of Applied Science - Aas, Cybersecurity
Frequently asked questions about Ross Castillon
Quick answers generated from the profile data available on this page.
What company does Ross Castillon work for?
Ross Castillon works for Tenable.
What is Ross Castillon's role at Tenable?
Ross Castillon is listed as Elite Technical Support Engineer at Tenable at Tenable.
What is Ross Castillon's email address?
AeroLeads has found 1 work email signal at @tenable.com for Ross Castillon at Tenable.
Where is Ross Castillon based?
Ross Castillon is based in Rockville, Maryland, United States while working with Tenable.
What companies has Ross Castillon worked for?
Ross Castillon has worked for Tenable, Belcan, and Micro Center.
Who are Ross Castillon's colleagues at Tenable?
Ross Castillon's colleagues at Tenable include Thomas Corea, Marcus Fields, Bobby Fischer, Sherrie Quagliana, and Dustin Palmer.
How can I contact Ross Castillon?
You can use AeroLeads to view verified contact signals for Ross Castillon at Tenable, including work email, phone, and LinkedIn data when available.
What schools did Ross Castillon attend?
Ross Castillon holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
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