Robert Underwood Email & Phone Number

Maine, United States

York County, Maine, United States

Continuing Education Instructor for Adobe Photoshop, InDesign, and Illustrator.Now offering a Star Wars Studies Class!

Chicago, Illinois, United States

My role at eMagazines is the Director of Client Solutions for the sales team in Chicago. In this role I demo digital products on sales calls such as Apps (iOS + Google Play), Apple News +, web-based delivery of issues, custom subscription pages, and fulfillment integration. During the sales process, we customize our solutions to the needs of each brand. I create demos of magazine issues to show the publisher how great our digital layout looks on mobile devices. Post-sales, I am apart of the onboarding team that guides publishers through the process to get them on the eMagazine platform. Using Jira, I create tickets and manage the project until the publisher launches on our platform. Post-launch, I provide guidance and support for each publisher. I also train new publishers how to use the SAAS based software. Being an Apple News + preferred provider, I am also part of the production and review team to that delivers content to that platform. As an underwriter, I handle all documentation, webinars, and internal and external marketing while optimizing the software to improve the client user experience.

Greater New York City Area

Lead Director of Digital Solutions for the sales team in New York City. I demoed branded applications for iOS, Google Play, and web software for potential publishers in the sales cycle. As the on-boarding lead, I trained new client publishers how to use the SAAS based software and CMS efficiently. My responsibilities also included managing client relationships with continued training, troubleshooting issues, and technical requests with IT support via Jira and Slack in a scrum development cycle. As an underwriter, I also handled all documentation, webinars, and internal and external marketing while optimizing the software to improve the client user experience. I also managed developer accounts and app submissions for iOS and Google Play on the publisher’s behalf.

Greater New York City Area

Supported over 200 Publishers around the globe, Including international titles: Rolling Stone • Us Weekly • Men’s Journal • Highlights Magazine • Outside Magazine Playboy • MacWorld • PC World • PC Magazine • ESPN • High Times • MotorTrend

Princeton, Massachusetts

Certified snowboard instructor for both beginners and professionals.

New York, Ny

Aquafadas provided software for publishing to tablets and smartphones, such as iOS and Android, for comics publishers, book publishers, magazines, newspapers, and corporations. My primary task was supporting all aspects of the Aquafadas software solution for English-speaking clients. During the publisher rush to have a digital footprint in IOS and Google Play platform, I helped publishers navigate the developer accounts from setup to submission to launching and maintaining their apps.Highlights and Achievements: Wrote the English documentation for all Aquafadas software.Recorded over 100 videos about how to use the products.Managed the customer support team.Project Manager for all application launches.Supported over 100 companies globally. Below is a partial list: Sesame Street • Cricket Media • Marvel • MPA Media • Summit Media Kelby Media Group • Marie Claire • Egmont • UBM

Greater Boston Area

Responsible for developing the curriculum and training students to develop the skills to be proficient in Adobe Suite applications like InDesign, Typography, Photoshop, InDesign, Illustrator, XML, Acrobat, and Portfolio building. Highlights and Achievements: Built a complete catalogue workflow driven by XML that fed both InDesign and Dreamweaver documents. Conducted photo shoots with the photography students to get content for the graphic art students major poster project.

Lead field engineer who implemented digital asset management, web content management, and workflow management implementations on behalf of DPCI's customers. Managed the K4 Support team for McGraw Hill Education to solve issues within the K4 editorial setup and workflow consultation. Managed and troubleshot all technical issues with Adobe software applications (PDF, InCopy, InDesign) and installation. I had direct contact with the Adobe Support team so that when they knew I found a true “bug,” a Rapid Release fix was then delivered quickly. I was also the lead K4 Project Manager, trainer, and all-around trouble-shooter at DPCI for K4 and Woodwing editorial workflow solutions. I often served as a liaison for the client, helping them communicate their needs to the developers. Highlights and Achievements: Wrote weekly blogs on Editorial Workflows.Specialized in XTag conversion (XML).Built and maintained multiple editorial workflow solutions for publishers. Worked as a project manager.Specialized in workflow solutions mapping.Launched US Weekly and Rolling Stone Beatles application for iOS using Adobe DPS. Also fully trained the Wenner Media in Adobe DPS, as well as documentation.Below is a partial list of the companies I have both trained at and consulted with at DPCI. Rolling Stone • US Weekly • Men’s Journal • ESPN • McGraw Hill Education • Hanley WoodEthan Allen • College Board • Daily Racing Form • Comcast • Illinois State Bar Association • Jobson

Served as production and video producer, campus trainer and consultant. Lead a classroom of 20+ students on-site and taught curriculum in Adobe InDesign, Photoshop, Illustrator, Quark, InCopy, and Acrobat. Traveled the country going to client sites on both a teaching and consulting basis. Co-authored books on many Adobe titles. Deliver multi-state seminars on Photoshop, Illustrator, and InDesign to over 300 people at a time. Produced and edited training videos to accompany training books. Developed new curriculum and classes for our staff at AGI. Highlights and Achievements: Adobe Certified Print Specialist Adobe Certified Expert in InDesign, Photoshop, Illustrator, and Acrobat Passed the CTT Trainers exam Co-authored six Adobe training books Recorded and edited training videos

Bachelor Degree, Information Technology, A

Graphic Arts