Ruby S. Email & Phone Number

Austin, TX, US

Calculate, scan and numerically file worksheet data, review, calculate and manage billable work hours via QuickBooks Time and Excel spreadsheet, prepare and send invoices via QuickBooks, calculate and adjust employee payroll hours in ADP, order supplies, manage uniform and general office supplies inventory, assist HR department with onboarding new.

• Handled all returned check collection efforts for 70+ stores located in Texas.
• Investigated banking errors with banking personnel and store accountants.
• Sorted, scanned and communicated daily returned checks to management team.
• Contacted businesses/individuals regarding bad debt balance and initiated payment process.
• Provided support to store employees using sound judgment and analyzing risks associated with cashing checks.
• Performed skip trace to locate individuals with bad debt balance.

answered all incoming phone calls; maintained service and supplies for all office machines; ordered and stocked general office supplies and kitchen/break room supplies; prepared and mailed correspondence for various departments; scheduled interviews and assisted Human Resources manager with criminal background checks; maintained inventory of company.

• Answered inbound customer inquiries via call center queue.
• Calculated and established payment plans for service.
• Reported electrical outages via Austin Energy software program.
• Prepared and faxed letters of credit.
• Distributed memos and correspondence to appropriate departments.